Settings and activity
27 results found
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142 votes
An error occurred while saving the comment 
Denise Heid Scarbeck
supported this idea
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9 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
As a workaround, you can create a custom question template to collect the grades of attendees or confirm they are in a specific grade.
Angela Nolet
Senior Product Manager
An error occurred while saving the comment Denise Heid Scarbeck
commented
A majority of the childrens' programs we do at our library are limited by grade level, not by age. Asking patrons to have to complete an extra step of writing in their child's grade level is more work for the patrons, and more work for our staff on the back end, as well.
Denise Heid Scarbeck
supported this idea
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9 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
Patrons like things to be simple and straightforward, especially when using their public library. Whether it's online or in our physical building, we try to make everything easy for the patrons to use and understand. Making this change would be a huge improvement for our patrons.
Denise Heid Scarbeck
supported this idea
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31 votes
The product team will review this idea for consideration for a future release.
Denise Heid Scarbeck
supported this idea
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An error occurred while saving the comment Denise Heid Scarbeck
commented
It would absolutely make it easier to clean out these files with this additional information made available to us.
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13 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Denise Heid Scarbeck
commented
Having had this exact problem occur while rapid updating lists, I would be thrilled for this enhancement to be added. It is very frustrating for staff when this occurs.
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22 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
I have encountered this frustrating problem numerous times, and have had to leave titles out of showcases because of it. Books have many different subject headings, so they could be added to many different lists. A popup letting the user know that this title is already in the other list would be great, too.
Denise Heid Scarbeck
supported this idea
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15 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
We have many patrons who watch their accounts very closely, and if they reach the top of the list and are then bumped down for ANY reason we will get either a very nasty phone call or in-person visit. It's hard enough to explain to them that even though they are number 239 in the holds queue, they get first priority on OUR items since we are their home library. PLEASE add this function as soon as possible so we can avoid any confusion or anger.
Denise Heid Scarbeck
supported this idea
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17 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
It important for us to know where our patrons are making their payments, so this would be a very important update for us.
Denise Heid Scarbeck
supported this idea
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16 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
As a library that uses Square, this would be a vital component for us. More payment options for our patrons ALWAYS makes them very happy.
Denise Heid Scarbeck
supported this idea
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42 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
We need to know which of our showcases are popular or unpopular. This will help us decide which subject areas to continue to create showcases for, and which ones we should no longer create. It allows for streamlining our workflows with the hard data to back up our choices.
Denise Heid Scarbeck
supported this idea
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5 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
As a consortia member, we were so excited to be able to have our Hoopla records integrated into our local scoped catalog once we adopted Vega Discover. We have had our OverDrive records in our scoped catalog in WebOPAC for a long time, but we were unable to have our Hoopla records in our scoped WebOPAC. It thrilled us that we were able to promote Hoopla items in the Vega Discover catalog as another resource of electronic materials for our patrons. Unfortunately, we have now discovered that our Hoopla records are unable to be included in not only our kiosks, but our themed Children's catalog. This reduces our ability to accurately present to patrons the wide range of materials we have purchased for their use. Please add this functionality to the consortial Vega Discover ASAP. Thank you very much.
Denise Heid Scarbeck
supported this idea
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7 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
More often than not, the artist names and photos no longer appear on the front cover of an album. This will cause a lot of confusion when patrons are searching for a generic title by a particular artist such as "Greatest Hits" - there are going to be dozens of albums with that title by dozens of different artists. Patrons are going to be extremely frustrated to have to travel outside the library catalog in order to be able to which artist's album is which.
Denise Heid Scarbeck
supported this idea
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5 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
An error occurred while saving the comment Denise Heid Scarbeck
commented
By not having the formats listed in the grid view of a Kids/Themed catalog, we are increasing the likelihood of disappointed children and parents. We fully expect that parents will be helping their children look for items in the Kids/Themed catalog, and those parents will be able to explain to the children what the format icons mean. It will cause great disappointment to a child when they click on an item and need to be told that an eBook is not something they can physically borrow and take home, or that they would need a CD player to listen to the Book on CD they selected. Children only need something explained once to absorb it, so a parent explaining an open book icon means a physical book, a headphones icons means an audiobook, etc. will help them know what to look for. Having the icons on there will reduce and/or eliminate the frustrations of both the parent and child that would be caused by an item not being available in the format they want.
Denise Heid Scarbeck
supported this idea
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25 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
Most of our users expect this level of consideration on our part to make their user experience easier. To be able to come to the Discover page and simply begin typing, like they do when using a search engine, would create a very smooth interaction for our patrons.
Denise Heid Scarbeck
supported this idea
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34 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
This is an absolute necessity for us poor little consortia. Getting patrons to read our communications is hard enough without our power users feeling bombarded by email after email after email for each individual item they have checked out or reserved. This would be ideal.
Denise Heid Scarbeck
supported this idea
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67 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
Communication errors occur frequently, and regaining access to communications quickly is paramount for our patrons.
Denise Heid Scarbeck
supported this idea
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11 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
We have encountered this problem, as well. A copy option would make this much easier for my staff.
Denise Heid Scarbeck
supported this idea
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20 votes
https://portal.productboard.com/iii/15-vega-product-portal/c/685-syndetics-unbound-features-for-consortias-50-complete
An error occurred while saving the comment Denise Heid Scarbeck
commented
When patrons are using a Children's catalog, they rightly expect all of the suggested materials to be age-appropriate. Especially if they are allowing the children to use the catalog on their own, as we have customized it to appeal to children. No adult content should be accessible in a children's catalog.
Denise Heid Scarbeck
supported this idea
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22 votes
Updating the request based on customer discussion with product to clarify the purpose of the enhancement.
An error occurred while saving the comment Denise Heid Scarbeck
commented
Our patrons rely on consistency, and having the book tab reliably highlighted first will eliminate tons of erroneous requests for material types that the patrons didn't want.
Denise Heid Scarbeck
supported this idea
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54 votes
An error occurred while saving the comment Denise Heid Scarbeck
commented
A large number of our patrons complain about not seeing their emails because their inboxes are overloaded with messages, so we have always pushed them to sign up for text message alerts. We also have many patrons who want to know IMMEDIATELY when something they have requested comes in for them, and they love their text message alerts. We need to be able to offer this option to ALL of our patrons, especially since we are unable to sign them up for this service in Sierra.
Denise Heid Scarbeck
supported this idea
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Word wrapping would be so helpful when viewing the facets, and a 'Load More" button would be great. Floating the patron's 'home location' to the top would be ideal. Having the cursor automatically in the search box upon arrival would reduce patron frustration immensely, as well.