Settings and activity

16 results found

1. Autoprint hold slips in Leap bulk check in

   23 votes

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   UNDER REVIEW  ·  1 comment  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

2. Bulk Change Pickup Location for Held Items

   24 votes

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   UNDER REVIEW  ·  2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

3. Stop Hold being Trapped that Cannot be Checked Out by Material Type Limit of Zero

   7 votes

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   UNDER REVIEW  ·  0 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

4. Option to prevent same-day renewals

   46 votes

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   FUTURE POSSIBILITIES (IDEA LAB)  ·  2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

5. Leap Check Out Button Label Receipt and add Button to Close without Receipt

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   34 votes

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   FUTURE POSSIBILITIES (IDEA LAB)  ·  1 comment  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

6. Display Last Activity Date in Item Records

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   14 votes

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   UNDER REVIEW  ·  0 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

7. Staff Creating Holds on Non-Cir Items - Changed Permissions to Limit This

   26 votes

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   FUTURE POSSIBILITIES (IDEA LAB)  ·  0 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

8. Set Unclaimed Items to Missing from Picklist in Leap

   32 votes

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   FUTURE POSSIBILITIES (IDEA LAB)  ·  1 comment  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

9. Reserve in advance - Book Club Kits or Library of Things

   46 votes

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   FUTURE POSSIBILITIES (IDEA LAB)  ·  2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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   Connie Johnson supported this idea  ·  Jun 28, 2024

10. Patron expiration date to match patron code

    68 votes

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    FUTURE POSSIBILITIES (IDEA LAB)  ·  3 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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    Connie Johnson commented  ·  Jun 28, 2024  ·  Edit…  ·  Delete…

    We have cards that comes with a fee that are good only for a year and must be re-purchased if the customer wants to renew the card for another year. As mentioned in the original posting, staff are mistakenly setting these cards to a 3 year expiry date (that our regular cards use) instead of 1 year as required by our state.

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    Connie Johnson supported this idea  ·  Jun 28, 2024

11. Ability to set a specific time delay prior to calling patrons for holds using Polaris Telephony

    28 votes

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    FUTURE POSSIBILITIES (IDEA LAB)  ·  0 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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    Connie Johnson supported this idea  ·  Jun 28, 2024

12. Better Handling of "Display" Items

    116 votes

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    FUTURE POSSIBILITIES (IDEA LAB)  ·  8 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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    Connie Johnson supported this idea  ·  Jun 28, 2024

13. Leap lockouts due to incorrect password entry should have a unique error message

    17 votes

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    UNDER REVIEW  ·  2 comments  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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    Connie Johnson supported this idea  ·  Jun 28, 2024

14. Fulfilling holds in a particular order

    19 votes

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    1 comment  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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    Connie Johnson supported this idea  ·  Jun 28, 2024

15. Change it so that failed logins don't update last activity date

    28 votes

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    1 comment  ·  ILS - Polaris » Customer Relationship & Account Management  ·  Delete…  ·  Admin →
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    Connie Johnson supported this idea  ·  Jun 28, 2024

16. Not-Supplied status for Holds - change back to on hold if item becomes avaliable

    56 votes

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    UNDER REVIEW  ·  1 comment  ·  ILS - Polaris » Circulation, Access Services & Fulfillment  ·  Delete…  ·  Admin →
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    Connie Johnson supported this idea  ·  Jun 28, 2024
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    Connie Johnson commented  ·  Jun 28, 2024  ·  Edit…  ·  Delete…

    Very often, our customers don't return their items until they go from Overdue to Lost status. That is when a bill goes out and they see the replacement costs and their account is blocked and they cannot check out anymore items. This results in a lot of "Not Supplied" holds.

    Secondly we have workflows that include marking items Missing, In Repair, etc. Item specific holds are often put on these items so that staff can check the item when it is returned before reshelving or using the item in a program. It is not a good workflow if the items don't pick up the hold when it is checked in.

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