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  1. Design a way to unblock a previously Hard Bounced email address

    46 votes

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    10 comments  ·  LX Starter  ·  Admin →
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    Philip McNulty commented  · 

    We would need to see this idea implemented before we adopt LX Starter

    Philip McNulty supported this idea  · 

  2. always be able to freeze a hold in catalogue(s)

    19 votes

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    6 comments  ·  ILS - Sierra » Discovery & OPAC (incl Encore)  ·  Admin →
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    Philip McNulty commented  · 

    This is a very important customer service ability. There is no good reason to have coded this prohibition into the system. If patrons can freeze some holds, they should be able to freeze all.
    Next: allow patrons to set an unfreeze date!

    Philip McNulty supported this idea  ·