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  1. 4 votes

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    Katie Zimmermann supported this idea  · 
  2. 33 votes

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    Katie Zimmermann supported this idea  · 
  3. 12 votes

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    Katie Zimmermann supported this idea  · 
  4. 47 votes

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    Katie Zimmermann supported this idea  · 
  5. 37 votes

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    Katie Zimmermann commented  · 

    This causes issues with our discovery product as well. Fine payments are accepted and patron credit cards are charged but then the charges are not cleared from the patron record in Sierra. Sometimes patrons try paying a second or third time - and cards are charged. Thankfully our discovery product is able to send us an error message alert that this has occurred, but its' a pain to clean up and not good service!

    Katie Zimmermann supported this idea  · 
  6. 8 votes

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    Katie Zimmermann supported this idea  · 
  7. 23 votes

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    Katie Zimmermann supported this idea  · 
  8. 36 votes

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    Katie Zimmermann commented  · 

    Yes! We don't consider the current state of Mark Damaged Items useful with the current use of damaged status for both items that are damaged with no bill or charge and for items that are billed for damage and paid.

    The additional notice option would be helpful as well.

    Katie Zimmermann supported this idea  · 
  9. 36 votes

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    Katie Zimmermann supported this idea  · 
  10. 15 votes

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    Katie Zimmermann supported this idea  · 
  11. 36 votes

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    Katie Zimmermann supported this idea  · 
  12. 69 votes

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    Katie Zimmermann supported this idea  · 
  13. 51 votes

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    Katie Zimmermann supported this idea  · 
  14. 54 votes

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    Katie Zimmermann supported this idea  · 
  15. 82 votes

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    Katie Zimmermann supported this idea  · 
  16. 9 votes

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    Katie Zimmermann supported this idea  · 
  17. 13 votes

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    Katie Zimmermann supported this idea  · 
  18. 11 votes

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    Katie Zimmermann supported this idea  · 
  19. 47 votes

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    Katie Zimmermann supported this idea  · 
    Katie Zimmermann shared this idea  ·