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We are seeing a new flurry of receipt bouncebacks since 10/21/26; apparently, Verizon finally cut off Polaris' SMS-to-email (Verizon says it's going to take until early 2027 before the whole decommission process is complete). Oddly, my T-Mobile receipts were also still working until about mid-September, so between the two carriers I had forgotten about this issue until now.
So now the text receipt option is basically unusable. We suppressed it completely in SA - for those who wish to do the same, know that if a patron had <all> as their receipt option this action will change that to <none>, so you will want to bulk change those patrons to just email receipts before suppressing the option.
If Polaris is not going to fix what is, as Aaron and others have said, a bug then the text receipt option should be removed completely.