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  1. 8 votes

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    2 comments  ·  LX Starter  ·  Admin →
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    Catherine Benson commented  · 

    One-third of our patrons check out electronic materials and think they're free to us. They may not ever even come into the library. I whole-heartedly support this option to inform our patrons how valuable our library is to them! We can grow informed library supporters by using this option.

    Catherine Benson supported this idea  · 
  2. 47 votes

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    Catherine Benson commented  · 

    Having the hours synch up would allow us to use this technology to work smarter, not harder. By adding this feature, it would save us time and we would be more efficient.

    Catherine Benson supported this idea  · 
  3. 3 votes

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    Catherine Benson commented  · 

    I would love to offer that option to our patrons who use the mobile app. They can access their reading history from logging into the web, but I thought the point of the mobile app was to be more user friendly, one stop shopping. Make the app more convenient to use by adding the patron's reading history as an opt-in.

    Catherine Benson supported this idea  · 
  4. 134 votes

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    UNDER REVIEW  ·  55 comments  ·  LX Starter  ·  Admin →
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    Catherine Benson commented  · 

    I request that you prioritize fixing this issue affecting emailed notification deliverability to our patrons. Certain email addresses are listed on LX Starter's account's suppression list, resulting in bouncebacks. Additionally, our emails are being classified as spam for some recipients. The recipient patrons may have mistakenly marked it as spam. I understand there is currently no way we can move them back on our own.
    We kindly request immediate removal of our patrons' email addresses from the suppression list, as well as any necessary adjustments to ensure our emails are not marked as spam. These emails are vital for communication with our patrons, and their proper delivery is essential. We need to keep our patrons happy! Thank you for your attention to this matter.

    Catherine Benson supported this idea  · 
  5. 39 votes

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    PLANNED  ·  31 comments  ·  Vega Discover  ·  Admin →
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    Catherine Benson commented  · 

    Patrons should not be impeded when searching for information in our catalog. Let's make it as easy as possible, without this barrier to translate their library's URL links.

  6. 146 votes

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    Catherine Benson supported this idea  · 
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    Catherine Benson commented  · 

    As a small library in a large consortia, the facet of the home library listed first and then also within the list of all the other locations listed alphabetically so items may be found more easily, not ordered by who owns the most copies of an item. Also, please have the "apply" step removed and for all options to be listed when you expand the facet. That should be automatically applied when the particular facet is expanded when it lists options for selection. Thank you for your consideration.