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  1. 138 votes

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    UNDER REVIEW  ·  55 comments  ·  LX Starter  ·  Admin →
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    Paul Costa commented  · 

    Without the ability to remedy an unwarranted block on sending emails to certain patrons, they are bound to miss important account information, such as holds ready for pickup, leading to delayed or cleared holds, which would likely be called back again when the patron learns of the missed hold. Besides the obvious impact on patrons, this also increases the number of items going through our transit system, which almost certainly carries a noticeable cost to our library system. We literally cannot afford to waste vital resources because of an email issue.

    Paul Costa supported this idea  · 
  2. 72 votes

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    Paul Costa commented  · 

    Just today, I myself failed to notice the need to click the apply button at the bottom of the column, so I definitely think auto-applying the filters would be helpful.

    Paul Costa supported this idea  · 
  3. 36 votes

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    UNDER REVIEW  ·  10 comments  ·  LX Starter  ·  Admin →
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    Paul Costa commented  · 

    Not only will "looking like spam" hurt our ability to get patrons to read the individual notices, but marking emails as spam often enough could lead to email services taking action against us. https://support.google.com/a/answer/14229414

    Paul Costa supported this idea  · 
  4. 57 votes

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  5. 85 votes

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    Paul Costa supported this idea  · 
  6. 147 votes

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    Paul Costa commented  · 

    Alphabetical organization of our various libraries is the only consistent way to provide this useful filter to our patrons.

    Paul Costa supported this idea  ·