Settings and activity
53 results found
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2 votes
Jen Messmer, SLCL
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3 votesJen Messmer, SLCL
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1 voteJen Messmer, SLCL
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3 votesUNDER REVIEW ·
AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
Grace, if you can open a Support ticket with the old card and the new card, we can ask if they can manually move the registrations to the old card.
I think Jen's suggestion would also work in your case, where being able to update the barcode would re-link their bookings and registrations.
Jen Messmer, SLCL
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6 votesJen Messmer, SLCL
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4 votes
An error occurred while saving the comment Jen Messmer, SLCL
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3 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
Jen Messmer, SLCL
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3 votesJen Messmer, SLCL
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2 votesJen Messmer, SLCL
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3 votesJen Messmer, SLCL
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3 votesJen Messmer, SLCL
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5 votesJen Messmer, SLCL
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3 votesUNDER REVIEW ·AdminAngela Nolet
(Senior Product Manager, Innovative Interfaces, Innovative)
responded
An error occurred while saving the comment Jen Messmer, SLCL
commented
If only I could vote for all the staff who asked for this (at least 250). We have more than 20 locations and over 85 rooms. For larger library system, 95% of the time staff are never going to be searching every location or room. The staff user experience involves a lot of extra clicking and majority of our staff greatly dislike pre-selection.
Jen Messmer, SLCL
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6 votesJen Messmer, SLCL
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8 votesJen Messmer, SLCL
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4 votes
An error occurred while saving the comment Jen Messmer, SLCL
commented
With over 500 users, I am being contacted daily by staff for password resets. While it is a quick process to reset the password, there is no automated email triggered to the user so I then have to email the user the temporary password. Seems like a lot of work outside the platform for user maintenance when it should be built in self service.
Jen Messmer, SLCL
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8 votesJen Messmer, SLCL
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7 votesJen Messmer, SLCL
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2 votesJen Messmer, SLCL
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5 votesJen Messmer, SLCL
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This feed option would be useful for other technology needs such as reservation panels outside event spaces that rely on a feed to present a schedule of events and reservations for a meeting space.