Option to group all notices into one phone call per patron
Having the option for libraries to toggle on/off a setting that would group all notice types for a patron into a single phone call per notice batch run would allow libraries to reduce the number of times the system calls a customer in a short period of time.
For Example:
Currently, if a customer has 2 items overdue, 3 items on the hold shelf and 1 hold that was canceled then they would get 3 separate phone calls.
Libraries may prefer to have their patrons get all of this information at once if it is all available at the time of the call. Instead of 3 calls, 1 call could be made that stated: "You have 2 items overdue, 3 items ready for pickup at [Library] and 1 hold that has been canceled."