When you search for a title and apply the “At Library” filter to remove online items, Vega also excludes any titles where all copies are currently checked out. This can make it appear as though the library doesn’t own the title at all, and it prevents users from placing a hold.

While it’s possible to filter by format instead, patrons may not think to do that. They might select “At Library” and “Book,” expecting to see everything the library owns, but still not find a title that is actually in the collection.