Email Address hard bounced notes writes to Dated Notes
When an email is bounced from LX starter, the system currently appends the bounce details to the Non-Blocking Notes section (in Polaris). However, with the introduction of Dated Notes and the ability to hide Non-Blocking Notes, this information can be lost depending on system settings.
We would like to see one of the following options implemented:
Allow administrators to choose where the system writes the hard bounce message.
Have the system automatically write the hard bounce message to both note types (Non-Blocking and Dated Notes).