Settings and activity
112 results found
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56 votes
Aaron Thomas
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29 votesAaron Thomas
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26 votesAaron Thomas
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11 votesAaron Thomas
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4 votesAaron Thomas
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6 votesAaron Thomas
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17 votesAaron Thomas
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44 votesAaron Thomas
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6 votesAaron Thomas
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32 votesAaron Thomas
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41 votesAaron Thomas
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15 votes
An error occurred while saving the comment Aaron Thomas
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An error occurred while saving the comment Aaron Thomas
commented
Changing Circulation Status is very clunky for Polaris. However, permissions need to work for staff to mark as MISSING, DISCARD, etc. without a lengthy workaround needs to be addressed. It can take minutes to change one item's circulation status when it should only take seconds.
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36 votesAaron Thomas
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6 votesAaron Thomas
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7 votes
An error occurred while saving the comment Aaron Thomas
commented
Currently when a patron logs into the mobile app, that function is performed via SIP authentication. We would like to see that function performed via API. For Polaris, that would mean patrons would be able to login with their Username instead of barcode; like they are able to in Vega Discover. API is more secure than SIP communication and is easier for System Administrators to manage.
An error occurred while saving the comment Aaron Thomas
commented
Being able to login using Username would give the users the same experience no matter what interface they are using. Currently they are able to log into their account in Vega Discover using either Barcode or Username. Not being able to access their mobile account the same way is a barrier for patrons.
Aaron Thomas
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31 votesAaron Thomas
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14 votesAaron Thomas
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21 votesAaron Thomas
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52 votesAaron Thomas
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4 votesAaron Thomas
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To answer Samantha's question, I think the issue that larger systems are having is the inability to change the status if the item is not owned by the library. Marking items damaged is no problem since there is already a function for that.
However, what if an item is MISSING? What if the item needs to be marked as WITHDRAWN/DISCARD? If a branch can't find an item that is supposed to be on their hold shelf and has been cancelled, they can't mark as missing. What if an item is unclaimed in the system but can't be found (sometimes a patron will grab their hold without checking it out), staff have no way of marking as MISSING. What if an item is returned to a branch that doesn't own the item and the item needs to be marked Withdrawn for whatever reason, they are unable to.
If, for example, a selection was added under 'Actions' to mark as MISSING or something like that, it would alleviate a lot of these workflow issues.