Settings and activity
103 results found
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40 votes
Aaron Thomas
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15 votes
An error occurred while saving the comment Aaron Thomas
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An error occurred while saving the comment Aaron Thomas
commented
Changing Circulation Status is very clunky for Polaris. However, permissions need to work for staff to mark as MISSING, DISCARD, etc. without a lengthy workaround needs to be addressed. It can take minutes to change one item's circulation status when it should only take seconds.
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26 votesAaron Thomas
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5 votesAaron Thomas
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1 voteAaron Thomas
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30 votesAaron Thomas
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13 votesAaron Thomas
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21 votesAaron Thomas
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52 votesAaron Thomas
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4 votesAaron Thomas
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11 votesAaron Thomas
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25 votesAaron Thomas
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10 votesAaron Thomas
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13 votesAaron Thomas
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25 votesAaron Thomas
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56 votesAaron Thomas
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20 votesAaron Thomas
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13 votesAaron Thomas
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9 votes
This idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
Aaron Thomas
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7 votesAaron Thomas
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To answer Samantha's question, I think the issue that larger systems are having is the inability to change the status if the item is not owned by the library. Marking items damaged is no problem since there is already a function for that.
However, what if an item is MISSING? What if the item needs to be marked as WITHDRAWN/DISCARD? If a branch can't find an item that is supposed to be on their hold shelf and has been cancelled, they can't mark as missing. What if an item is unclaimed in the system but can't be found (sometimes a patron will grab their hold without checking it out), staff have no way of marking as MISSING. What if an item is returned to a branch that doesn't own the item and the item needs to be marked Withdrawn for whatever reason, they are unable to.
If, for example, a selection was added under 'Actions' to mark as MISSING or something like that, it would alleviate a lot of these workflow issues.