Merge patron function should also create a new Dated Note
When merging patron records, the system currently appends merge details to the Non-Blocking Notes section. However, with the introduction of Dated Notes and the ability to hide Non-Blocking Notes, this information can be lost depending on system settings.
We would like to see one of the following options implemented:
Allow administrators to choose where the system writes merge notes.
Have the system automatically write merge notes to both note types (Non-Blocking and Dated Notes).
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Phil Agnew
commented
Honestly, we went live with Dated Notes, so I didn't even realize the merged patron data was being stored in a field that we had suppressed from view... I would still say the merged account logging is lacking (why do notes only include library card number when the Delete Patron transaction only logs PatronID?), but at the very least, these notes should be entered as Dated Notes as a configuration option. I might go even further to say that ANY system generated note should be optionally (only because some people aren't using Dated Notes) entered as a Dated Note. They already include timestamps on them, so it's like they were practically engineered for this application.
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This idea somehow got duplicated. I don't want the votes and comments to be split.
https://ideas.iii.com/forums/951742-ils-polaris/suggestions/50969692-merge-patron-function-write-note-to-dated-notes -
Wes Osborn
commented
Good catch!