Titles for Deleted Items in Reading History
In the public catalog, titles in your reading history will say “Resource is not available” if the record has been deleted. In Leap, you can still see the titles, but it will tell you the resource is not available when you click on it. It would be great if Vega Discover could be set up like the staff interface so customers could see what the titles are even after the records have been deleted.
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Kristen Tait
commented
We just switched to Discover (August 2026) and this is a horrible thing to find out! 2 years later and this idea is still just "under review", what a bummer.
Our library is a major user of the state InnReach consortium and Overdrive/Hoopla and not being able to see any of those titles is upsetting to our patrons and staff. Add in having this also affect deaccessioned titles, ugh - as a popular materials library with limited space this will be another big chunk of patrons' reading histories. Also, how frustrating that if you sort by Title Descending, you first have to scroll through hundreds if not thousands of these "ghost" records before coming to any titles that can actually display...
Thank goodness the classic PowerPac still shows titles and format icons so there is a workaround (for now). Why would the data be pulled differently for Discover?
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Katie LeBlanc
commented
This has become more and more of an issue for us as time has passed. We have users that are primarily e-book and e-audio users and their reading history looks horrible with everything being "Resource is not available". If you cant get it to display can we at least find a way to suppress them completely?
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Maren Hunt
commented
This is definitely still an issue. Deleted titles still show in the patrons' reading history in the Power PAC, but not in Vega Discover. We've received quite a few complaints, because our customers use it as a way to remember what titles they have already read.
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Andrew Teeple
commented
We just released our Vega Discover interface to some power users last week before our general release and this issue has already been reported to us from multiple users.
It is especially frustrating because it seems for some of these titles, the bib record for the title still exists in the catalog (and therefore patrons should still be able to place holds if they wanted it again) but they cannot access the bib record because the specific item they checked out previously is gone. At least set this so it is a bib-level display in the reading history rather than item-level.
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Tim
commented
This "Resource is not available" shows for all our Inn-reach titles. Patrons request the feature to delete the temporary records frequently.
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Elizabeth Wright
commented
Agreed. This is important for customers that heavily use lists. Libraries may need the option to suppress those "Resource not available" if the title is not available.
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Chrysanna Beazley
commented
Absolutely agree with this, it's very confusing for customers. We field many complaints about this