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43 results found

  1. Someone at CHPL is suffering from Polaris envy & suggested Sierra offer a comparable record to copy/duplicate patron records. They're hoping for a way to speed up the record creation process for families of 5 or 6 that visit the library together & all need to register for cards, which is apparently not an uncommon scenario. The ability to quickly replicate certain fields (address, home library, maybe phone, e-mail, etc.) from one record for x more should facilitate that.

    23 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  2. Our homebound customers love the Sierra reading history functionality, but tell us that they do not want the Library to give them a checkout receipt that includes an option to rate the title. They also tell us that they do not want their personal information on the receipt (and the library cannot edit the Homebound receipt template).

    Additionally, circulation staff workflows are hindered because if a stack of homebound items are returned, they have to use the keyboard / mouse to move past the checkin rating prompts.

    5 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  3. Our patrons are curious about their loan history. They would like to sort it by author or title in addition to the checkout date. We have told them to export it. But exporting the checkout history loses the checkout date! Could more sorting possibilities be added to the catalogue and checkout date added when exporting?

    8 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


    This idea is still available for commenting but is no longer eligible for voting.


    Ideas that were submitted three or more years ago are archived for future reference.


  4. We have been considering enabling the display of the free text Message field in patron records in the WebPac (& a corresponding tab in Bibliocommons). It seems like an easy & useful way to quickly & effectively communicate with customers on issues related to their account.

    For example, we might want to create a list of patron records at a library location that is closing for renovation to let them know that for the duration of the closing, their holds will be routed to another nearby branch. We'd apply the message to impacted patron records for as long as it's…

    13 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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    Ideas that were submitted three or more years ago are archived for future reference.


  5. The element PatronName in the Item Paging Slip & Item Paging List Data library be broken up into Patronfirstname and patronlast_name elements like in the hold/transit slip data libraries.

    3 votes

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  6. We are using Talis Aspire as our Online Reading List.

    We are looking for ways to synchronise module code and module name data from Talis Aspire with our library catalogue so that we can easily identify whether a book on our catalogue is on a reading list.

    Attached please find the example that captured from other library.

    May I know if there are any updates ? I had submitted the same request last year.

    2 votes

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  7. It would be nice to have more control over Sierra pop ups. Like if you are checking in a large amount of items it is really annoying to click ok every time the item is set in transit - you most likely already know these items are going in transit!

    Also when creating a library card it would be good to be able to set a pop up "are you sure you wish to save a library card without (for ex) PIN code"? Sometimes you don't need that, but that is really rare.

    8 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  8. When staff opens a patron's record, add a shortcut feature that allows them to print out patron barcodes. This will really help when someone comes in and don't have their library card with them, so wants to get their barcode information

    9 votes

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  9. In Sierra we have to add additional e-mail addresses comma separated in the same field for Print template notices to be sent to more than one address.
    Right now we are implementing Vega Discover and there patrons can add additional e-mail addresses. They end up in separate e-mail fields in Sierra though and doesn´t work for Print template notices.
    The integration built for us between IMMS and Sierra does pick up addresses from all e-mail fields to send out pick up notices for holds.

    So it would be great if this could also be the case for Print template-notices from…

    12 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  10. If a computer is logged into the SDA with a set of credentials that do not allow access to Data Exchange, the system prompts the user to login with appropriate credentials. When the user logs in with the elevated credentials, the SDA does not function properly. The Data Exchange dropdown list is unavailable for the newly elevated user. The user has to completely log out of the SDA in order for Data Exchange to work. I believe this is a bug in the system. If elevated credentials are prompted, then the functionality should work after the login. Otherwise, do not…

    2 votes

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  11. We have three pickup locations: lockers, curbside and hold pickup shelves inside the library. For our Library of Things item type we would want to eliminate the lockers as an option because they cannot hold those items because of space.

    15 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  12. 2 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  13. Being in an academic library, we have certain patron types which function differently than other types. This applies particularly to the differences between a student patron type and a faculty patron type. It would be helpful for us to have the ability to exclude certain patron types from getting certain kinds of notices.

    14 votes

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  14. We've been exploring new ways that our library, as an institution, can meet the evolving interests of DEI efforts. One very small but meaningful way we thought we might do this is to allow for the inclusion of diacritic characters in customer names in Sierra.

    Their inclusion appears as desired on the customer record when created/displayed in Sierra (images dia1 - dia2).

    They do not appear to impede searching for the customer by name - the search just ignores them (images dia3 - dia4).

    They appear as desired in the name display in the Classic Catalog (image dia5).

    They appear…

    11 votes

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  15. An option for Sierra to notify the library of new ILL requests via email rather than a staff member manually checking the new requests function.

    4 votes

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  16. 2 votes

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  17. We were wondering if a “Return Item” button could be put alongside “Renew” “Claimed Returned” when in the Checked Out Items screen, so that you can return an item not in hand etc.
    Simply select the item already issued to a member, and hit 'Return'.

    5 votes

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  18. With the recent changes that allow the label to display in the item record, staff now see the descriptive name of the statistical group in the checkout location. However, 0 displays as None and does not honor what is in the Statistical Group Maintenance table. We have ours labeled for Web Renewals and would like this display to honor what is in the table as opposed to saying 0 None.

    6 votes

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  19. Currently once an item is placed on hold, if the patron changes the pickup location after the item has already been paged for, the item will not be paged for again. With Title Priority Paging and “Prioritizing Hold Fulfillment at the Pickup Location” settings in place, this means a patron could be waiting much longer (depending on the “Pageslips: Number of hours before page can be transferred”) for their hold, even though they have fixed their mistake and reselected their intended pickup location. Additionally, even if the old pickup location pulls the item, they won’t be able to fulfill the…

    18 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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  20. We require certain information to create a library card, however Sierra does not enforce this requirement at the system level. Since it isn't mandatory, some data simply never gets captured and creates more work on the backend.

    Beyond that, having certain information in the record would allow us to build a better understanding of our usership so that we can make better decisions as an organization.

    I especially would love the ability to require any and all of the fixed-length fields; especially patron category, birthdate, home library, and notice preference.

    16 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


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    Ideas that were submitted three or more years ago are archived for future reference.


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