We have found that Polaris sends Almost Overdue & Autorenew notices by email if the patron has a valid email address on their account, even if they have selected TXT as their notification option. The only way to send an Almost Overdue notice by text is to check the "Additional TXT notice" box, which makes no sense if the patron has already chosen TXT for notices.

Most patrons who chose TXT for notifications do so because they do not read their emails. The Almost Overdue notices are missed and late fines are incurred. Vega Interact should send Almost Overdue & Autorenew notices by SMS by default if the patron has selected TXT notices.