We would like Sierra pop-up messages to be displayed in the patron account in Vega.

We use these messages to communicate important information to our patrons. As more of our services are now self-service, patrons have fewer opportunities to interact with staff at the service desk. We therefore need an effective way to communicate with them directly through the systems they use.

We understand that other libraries have previously requested this functionality and that the suggestion has since been closed. However, we still consider this an important feature for effective communication with our patrons, particularly when we need to share important information.

We have relied on this feature in both webpac and Encore for a number of use cases and its absence in Vega is very much noticed.

It makes sense to have these standard webpac features available in Vega - saves staff time trying to think of a workaround

Same for Polairs ILS as well please!

I wish the basic (and useful) functionality of WebPAC/Encore was included in Vega. Sometimes I feel like the product was designed by people who never used WebPAC/Encore and thus don't realize some of the deficits that to a user, seem baffling (like not being able to search/browse by call number w/out knowing the complete call number). Messages are a primary vehicle to communicate to patrons who don't come in person, only log in to their account (or use the mobile app - which also doesn't show the patron messages).

This is available in WebPAC and Encore and is the core feature of the message to borrower field in Sierra. Please make this functionality available in Vega, otherwise the point of the message to borrower field is moot.