Automatic refresh when opening the Solus App
Several staff have shared customer feedback re: the lack of an automatic refresh when opening the Solus App.
Several customers have complained after returning materials directly to a staff member that the items were still reflecting in their accounts when they checked their account in the app following that action.
Staff suggested they go in and click the refresh icon. At that point, the items cleared but, ideally, customers should not have to take that step. The app should auto refresh when customer opens the app.
Angela Sigg
shared this idea
In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.
This idea is still available for commenting but is no longer eligible for voting.
Ideas that were submitted three or more years ago are archived for future reference.
-
Emma O.
commented
The 'refresh' option is very buried--"Preferences" is not an intuitive location for it. This would help successfully push changes to regular app users and reduce technical issues.