Display suspend date in holds list
Patrons should be able to see the hold suspension end date in their holds list. Currently if you select a suspend hold date in the app, there is no way to see that date once you submit. It just says inactive and queue position 0. If patrons can't remember when they requested the item to be placed back on hold, they have to resume the hold and then suspend it again.
Betsy Raczkowski
shared this idea
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Brooke
commented
To add to the app, making sure that Patrons have the ability to update their hold suspension date if they wish to. Right now, all they can do is cancel or resume the hold. Again, patrons do not know what the suspension release date is. I have a patron who has tons of holds on suspension because she reads a lot, but she doesn't want them to all come at once.
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Molly Komp
commented
We had patrons ask about this, too. Our previous app had this feature so they are a little upset about not seeing the date. They are also upset that they can't adjust the suspend date without having to unsuspend, and suspend again. But that can a separate enhancement.
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Vanessa Gempis
commented
Patrons view this as a critical feature and are very frustrated that they're unable to see this information.
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Emily
commented
A patron specifically requested this.