Change the term “Mail” to “Print”
I would like to see consistent terminology for the communication methods available in LX Starter. Currently, the term “Mail” is used in some places to refer to printed notices, while the term “Print” is used in other places, like the ILS.
One example of where the term “Mail” is used is in the Default Contact Method setting under LX Starter > Settings > Communication Settings. This setting allows library staff to indicate the fall back communication preference for hard bounced or complained email addresses, until they are resolved. However, in both Polaris ILS and Sierra ILS, the term “Print” is used to refer to printed notices.
To avoid confusion and inconsistency, I suggest changing the term “Mail” to “Print” for LX Starter related settings that refer to printed notices. This would align with the terminology used in both Polaris ILS and Sierra ILS and make it easier for library staff to understand the settings in LX Starter.
This change would improve the user experience and satisfaction of Polaris ILS and Sierra ILS users who use LX Starter for email circulation notices. It would also reduce the potential for errors or misunderstandings caused by inconsistent terminology.
I would consider this change to be a medium priority enhancement request, as it does not affect the functionality or performance of LX Starter or Polaris ILS or Sierra ILS, but it does affect the usability and clarity of the interface and settings.
We will consider this idea for possible future development. Thank you!
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Cynthia Benner commented
Inconsistent terminology is difficult for seasoned staff but for new hires this becomes even more critical.