Our library makes considerable use of the Manual Block field in Sierra. Beyond the Collection block, which patrons are more than made aware of through our initial notification process & then later, by our materials recovery partner, Unique Management, we have Manual Blocks for things like lost cards, bad addresses, etc.

Manual Blocks are designed to flag accounts & prevent circulation activity for any number of reasons. But since their introduction, service has evolved, where much of it is remote &/or relies on third party vendors, many of which may not be configured to recognize that a Manual Block is in place.

We might have one patron who only uses us for digital content & another who visits their branch exclusively for PC access. They may never know that their account is blocked for whatever the reason.

Sending them a Block Notice would remedy this & (hopefully) prompt whatever action on their part is necessary for the removal of the block. The notice would be queued when the block is applied to the record.

And if & when made available in LX Starter, ideally we'd also like to see the equivalent notification introduced for Vega Interact Voice & SMS.