Settings and activity
35 results found
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4 votes
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10 votes
An error occurred while saving the comment 
AdminSamantha Quell
(Admin, Innovative)
commented
Ashley- Can you elaborate more on what the desired behavior is here? Describe what the workflow might look in an ideal world. Are you thinking a browse option in the Find Tool?
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14 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
John - Can you provide more detail here? Since the 250 is a repeatable MARC tag, we do allow for more than one 250 field per MARC record. Is there a downstream problem you're seeing when you have multiple 250 tags? Are you getting a MARC validation error when trying to save multiple 250 tags? (Our MARC validation rules are customizable, so this could be a configuration that was made at your library).
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7 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
John - Can you provide more detail on how you're searching and how your records are cataloged? In the example you described, I would expect that if "inside U.S. elections" in included in the series title, it would be searchable. But it may require use of a wildcard or inclusive search option. I want to see if I can replicate, but it would be helpful to have the steps.
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7 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Carl - Are you referring to access in the windows client? Because in Leap the check out workform is nested within the patron record and only staff with access to patron records can perform a check out. Or is the issue that these staff also have access to patron records?
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4 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Mike - Can you clarify when you'd like to hear this alert? Leap does have some alerts/sounds in circulation workflows. Are you asking for that alert noise to be played for every red toast? Every yellow toast? Something else?
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125 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This idea is outside of our agreed upon Idea Graduation Workflow, but because it was just raised in the most recent rount of MEEP voting, I'm going to keep it open for another cycle. Moving to "Under Review" status.
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
We had two separate ideas related to better handling of display items that I have merged into this single request. It is still to be determined exactly how this workflow will be improved (a status, automatic updates on location), but this idea now combines all the votes, comments, feedback for both so we can consider the best path forward.
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15 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
There is an administration setting that will transition the status automatically: https://documentation.iii.com/polaris/7.6/Default.htm#PolarisStaffHelp/Patron_Services_Admin/PDPitems/Set%20up%20lost%20item%20transition%20to%20missing%20or%20withdrawn.htm?Highlight=lost%20item%20transition
Have you tried using this setting?
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3 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just a quick comment that the reason a patron can receive multiple collection agency blocks when you are reporting by item branch is because they will have a block for each of the libraries that reports them to collections. In theory, all the blocks would be cleared automatically when the patron balance is paid down to $0. If that is not happening, there may be a bug.
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9 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you elaborate on the ILL use case here? I'd like to better understand the workflow you're trying to prevent.
It is a feature of Polaris Outreach Services to display a prompt when a patron attempts to check out an item they have already circulated (based on their reading history). This will display for all patrons with ORS enabled in their record. If you are not using ORS today, you could try enabling this checkbox for your patrons as a workaround to see how the existing dialog works for you.
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19 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Emma - Can you clarify if you're using Leap with the standard authentication method or the OAUTH authenitcation method? This may impact the error data available to Leap.
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16 votesPLANNED · 1 comment · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
I modified this enhancement description slightly after a library reached out to me about it being closed. When I first read the enhancement, I thought it referred to the duplicate detection dialogs that appear when creating/editing POLI on an order. This functionality is in Leap, so I thought there might be a bug. I now understand what's missing is an action on the PO workform that allows you to check for duplicates outside for creating/editing the line items. This functionality is not yet available. I've reopened this enhancement and set it to under review status.
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22 votesUNDER REVIEW · 4 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just a clarification question - are you using the new Damaged status and declare damaged feature from Polaris 7.5? Or is this a customized status with a "Damaged" description?
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9 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you clarify what custom URL you're using today? Is this about deep linking to record sets in PAC?
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12 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Two quick comments. First, because the integration leverages our existing export notices feature, I would expect adding reminder notices to the export files would apply to any vendor the library is using that consumes those files.
Second, there was another idea related to reminder notice exports which I have merged into this idea. The original idea comments can be seen below. It mentioned duplicate notices if exporting to a vendor, but that is not possible through supported channels for exporting notices. Since Polaris currently does not export these notices, they will not be included in the export file we provide and Polaris will continue to send them. (I can confirm MessageBee does not receive or send reminder notices and it is a desired enhancement for them).
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56 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
We plan to have a partial implementation of this in Polaris 7.6 with the ability to add to a bib record set by ISBN.
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23 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
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16 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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30 votesUNDER REVIEW · 2 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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36 votesUNDER REVIEW · 8 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
For those coming across this idea, please comment on if you'd like this behavior or if you'd like to see it behind a configuration setting. I know a lot of Polaris holds logic was designed so requests could be placed and "wait for an item" but I can see the flip side of not wanting the patron to wait for an item that will never come.