Settings and activity
25 results found
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7 votes
An error occurred while saving the comment -
9 votes
An error occurred while saving the comment 
AdminSamantha Quell
(Admin, Innovative)
commented
Two quick comments. First, because the integration leverages our existing export notices feature, I would expect adding reminder notices to the export files would apply to any vendor the library is using that consumes those files.
Second, there was another idea related to reminder notice exports which I have merged into this idea. The original idea comments can be seen below. It mentioned duplicate notices if exporting to a vendor, but that is not possible through supported channels for exporting notices. Since Polaris currently does not export these notices, they will not be included in the export file we provide and Polaris will continue to send them. (I can confirm MessageBee does not receive or send reminder notices and it is a desired enhancement for them).
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54 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Polaris » Cataloging & Metadata Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
We plan to have a partial implementation of this in Polaris 7.6 with the ability to add to a bib record set by ISBN.
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19 votesFUTURE POSSIBILITIES (IDEA LAB) · 1 comment · ILS - Polaris » Customer Relationship & Account Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
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60 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Saved and Scheduled!
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Allow saved and scheduled SimplyReports to create new record sets so that reports run on a regular basis can generate a record set of results for libraries to review.
AdminSamantha Quell
(Admin, Innovative)
supported this idea
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13 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Polaris » System Administration (incl APIs) · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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26 votesFUTURE POSSIBILITIES (IDEA LAB) · 2 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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31 votesFUTURE POSSIBILITIES (IDEA LAB) · 8 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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27 votesFUTURE POSSIBILITIES (IDEA LAB) · 3 comments · ILS - Polaris » Circulation, Access Services & Fulfillment · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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23 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This was a previous Idea Lab challenge winner that was not migrated to Idea Exchange. I'm adding it now to support voting for the new enhancement process.
AdminSamantha Quell
(Admin, Innovative)
shared this idea
·
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16 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
As people see this enhancement request, please comment. There is a request under Vega Discover right now asking for the ability to place holds on items out (https://ideas.iii.com/admin/v3/ideas/46756351), while this request is asking us to restrict them. So there is clearly a need for configuration to support different library policies. Having comments on different library policies would be very helpful.
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28 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
I know we did some work several years ago to ensure that OverDrive had access to both the PatronID and barcode via SIP. This development was meant to ensure OverDrive could access both patron identifiers if needed to merge accounts. However, I will admit I am not familiar with the process for how accounts get merged within OverDrive/Libby, so we will need to gather more information to know if this is even possible to control from the ILS side.
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3 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you share more details about the linking? Polaris already supports what we call "associated patrons" where multiple cards can be linked together to support blocking or holds pickup between parents and children.
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7 votesUNDER REVIEW · 3 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can the supporters for this idea provide more details around the use cases? Is this primarily for serials/journals you are subscribed to via EBSCO? Are you using subscription records in Polaris? Or just looking to get an invoice automatically generated with the total amount?
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19 votesPLANNED · 5 comments · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just for awareness, we have opened a problem report for the issue with scaling in the Find Tool in Chrome and are working on a fix for Polaris 7.5. (The internal ID is POL-17126, in case anyone has Support tickets that need to be linked).
But I'm going to leave this idea open until we do our next VPAT (next year).
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14 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Could those in favor of this idea please share some comments with how you would envision this working end to end? Should requests be added to something like a section list? Do patrons get to track the status of the request? Or do they submit the request and then see when the hold is created for them?
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16 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
This is a challenge for any web-based solution where the browser ultimately controls the connection to the printer.
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6 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
One potential work around if you are not using patron photos would be to keep a scanned copy of the card as the patron photo. These photos only display for staff.
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4 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Just to confirm my understanding of this request, this is about the patron being able to opt-in/out of specific additional text notice types?
If you wanted to disable additional text notices on all renewal reminder emails, that can be done in system administration. But it sounds like there are some patrons who like receiving the additional renewal text and others who do not.
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3 votes
An error occurred while saving the comment AdminSamantha Quell
(Admin, Innovative)
commented
Can you clarify, has the patron paid the replacement fee and then the item is returned? Are you seeing the patron charged both lost and overdue charges at the same time?
This may be connected to your configuration for when overdue charges are applied. If you only want patrons to be charged overdues when the lost item is returned, the Patron Services parameter Lost item charge options should be set to "Charge overdue when returned."
The lost item recovery settings may also need to be configured so the system can do things like automatically waive the Overdue charges if the replacement charge was paid by the time the item was returned.
It's also possible I'm missing a scenario here that our current offering does not cover. In which case, can you just elaborate on the workflow?
Can you clarify what custom URL you're using today? Is this about deep linking to record sets in PAC?