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  1. 3 votes

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    Shawn P. Farrell supported this idea  · 
  2. 6 votes

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    PLANNED  ·  0 comments  ·  Vega Promote  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  3. 3 votes

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    UNDER REVIEW  ·  1 comment  ·  Vega Promote  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  4. 4 votes

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    Shawn P. Farrell supported this idea  · 
  5. 4 votes

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    1 comment  ·  INN-Reach  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  6. 5 votes

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    1 comment  ·  INN-Reach  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  7. 4 votes

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    0 comments  ·  INN-Reach  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  8. 4 votes

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    Shawn P. Farrell commented  · 

    We're in the same boat in Cincinnati, & we draw in INN-Reach items from two different sources (SearchOhio & OhioLink). Staff at our tech services/distribution center location rely exclusively on the mobile app to check out requested items they have sent there (it's a staff only pickup location for the roughly 50 staff who work there), but they have to choose a different pickup location for INN-Reach requests, because the app cannot be used to borrow those.

    Shawn P. Farrell supported this idea  · 
  9. 9 votes

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    Shawn P. Farrell commented  · 

    Yeah, we're totally missing out on hearing what George Takei thinks of Sierra!

    It would be very nice to be able to include this sort of information as a means of communicating the value of the resources we're providing.

    Shawn P. Farrell supported this idea  · 
  10. 6 votes

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    Shawn P. Farrell supported this idea  · 
  11. 8 votes

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    Shawn P. Farrell shared this idea  · 
  12. 8 votes

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  13. 9 votes

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  14. 10 votes

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  15. 18 votes

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  16. 10 votes

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    UNDER REVIEW  ·  1 comment  ·  LX Starter  ·  Admin →
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    Shawn P. Farrell supported this idea  · 
  17. 11 votes

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  18. 12 votes

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    3 comments  ·  LX Starter  ·  Admin →
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    Shawn P. Farrell commented  · 

    Would very much appreciate additional levels of filters on our circulation notices.

    Recent use case: a customer is concerned about the number of renewals on a given title.

    Being able to limit to notices, then to type (courtesy, hold, etc), then to action (sent, received, etc) would make for far fewer to weed through while we're looking for notices involving specific items.

    Shawn P. Farrell supported this idea  · 
  19. 13 votes

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  20. 15 votes

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    UNDER REVIEW  ·  2 comments  ·  LX Starter  ·  Admin →
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    Shawn P. Farrell commented  · 

    Customers often claim to have not received a notice to try & get out of being held responsible for whatever it might have been in reference to (e.g. an overdue or billed item).

    While I think it's great to give customers options, I wouldn't give them this one as some notices are more important than others, though letting staff decide which are optional (or not), might work.