LX Starter More options for Bounced Emails
Would be nice to have the option to set parameters for hard bounced emails in LX Starter. For example, set the note in the patron record to a blocking note and check the exclude from email notices box to avoid repeated hard bounces of the same email. This would save staff time.
33
votes
mindy
shared this idea
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Alison Pruntel
commented
I would also like to know why something gets the "failed to send." Right now, there is no answer and was something we were told was going to get improved upon, probably 2 years ago?
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Kayla Payne
commented
I think this idea, especially if it can be customed to the blocking note for e CHECK EMAIL. Not sure if all Sierra/Polaris libraries use the same kind of blocking notes for the ILS.