Settings and activity
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32 votes
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73 votesBill Taylor
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66 votes
An error occurred while saving the comment Bill Taylor
commented
The absence of something can be a confusing way to communicate. Maybe instead of the button disappearing, replace it with a bit of text saying "Renewal not possible" or something similar. Even better (!), have the text say "Renewal not possible because [reason]."
Bill Taylor
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23 votesBill Taylor
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32 votesBill Taylor
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16 votesBill Taylor
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32 votesBill Taylor
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And it really needs to be *all* non-numeric characters, not just punctuation -- Our database includes numeric phone numbers with various punctuation, and with the numerals preceded or followed by words, abbreviations, etc.