Settings and activity
165 results found
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2 votes
Sarah Kasprzak
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35 votes
Reviewing this idea for possible future development.
Sarah Kasprzak
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17 votesSarah Kasprzak
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An error occurred while saving the comment Sarah Kasprzak
commented
We need an LX Starter Role with the ability to create and edit Blocks of content without the ability to update the notices themselves. Because Marketing staff are responsible for the creation of content, but they are not familiar with the particulars of the ILS and Lending Services, we want them to be able to create blocks of content directly in the LX Starter admin, which an admin user can then add to our notice templates. We want them to be able to play around with the design of their elements directly, rather than having an admin do this and send them multiple drafts, tweaking formatting. We do not want them to have the ability to edit the core elements of the notices (ie. the required fields and repeated elements that are pulled from the patron record) or to edit the schedule for notice delivery.
Another way to approach this could be to add the ability for an admin to "protect" certain elements within the notice template so that a user with a lesser role could have the ability to add and remove some content blocks but have no ability to edit the sections determined to be core to the notice template. This would be an ideal solution since it would give staff creating variable content the ability to do this directly without worry of them impacting essential notice elements.
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12 votes
An error occurred while saving the comment Sarah Kasprzak
commented
Yes! Please add the ability to format the field based on the value for Renewed or Not Renewed!
Right now we have this formatted in green to make it stand out from the other text but it would be much clearer if we could use green for renewed and red for not.
Sarah Kasprzak
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15 votesSarah Kasprzak
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An error occurred while saving the comment Sarah Kasprzak
commented
This would be an important improvement to customer service, particularly since the account expiration isn't highlighted prominently in Vega Discover.
I know the ability to customize notices by PTYPE is not yet available, but that might be particularly useful for a renewal journey notice since there may be different renewal requirements/processes which would ideally have different messaging associated.
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7 votesSarah Kasprzak
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13 votesSarah Kasprzak
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13 votesSarah Kasprzak
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41 votesSarah Kasprzak
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20 votesSarah Kasprzak
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10 votesSarah Kasprzak
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12 votesSarah Kasprzak
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15 votesSarah Kasprzak
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1 voteSarah Kasprzak
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6 votes
This idea will be reviewed by the Innovative product team for consideration in planning the upcoming product roadmap.
Sarah Kasprzak
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8 votesSarah Kasprzak
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13 votesSarah Kasprzak
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4 votesSarah Kasprzak
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5 votesSarah Kasprzak
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10 votesSarah Kasprzak
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It would also be great to have an option to resend on demand.