Settings and activity
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8 votes
Sarah Kasprzak
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5 votesSarah Kasprzak
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6 votesSarah Kasprzak
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7 votesSarah Kasprzak
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26 votesSarah Kasprzak
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6 votesSarah Kasprzak
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14 votesSarah Kasprzak
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14 votesSarah Kasprzak
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8 votesSarah Kasprzak
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18 votesSarah Kasprzak
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10 votesSarah Kasprzak
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13 votesSarah Kasprzak
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30 votesSarah Kasprzak
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6 votesSarah Kasprzak
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8 votesSarah Kasprzak
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15 votesSarah Kasprzak
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9 votesSarah Kasprzak
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12 votes
The product team will review this idea for consideration for a future release.
An error occurred while saving the comment Sarah Kasprzak
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Currently we have a complicated procedure for refunds where we add a new Charge for the refund amount. In the Reason field we enter details as follows:
“Refund given, item barcode #, pr (for patron returned) or fos (for found on shelf), as much of the title as there is room for, initials/location”. (E.g. “Refund given 22104024859813 pr Flappy Waggy Wiggly dk/sh.) The charge must then be waived to remove it from the patron’s list of fines owing. This allows us to create a record of the refund having been given in Fines Paid.
This creates a more accurate history and prevents a patron from receiving a refund for the same item more than once.
It would be very helpful to have a better built-in process for this. It would also be nice if Refunding an item would clear up item notes related to Billing.Sarah Kasprzak
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7 votes
An item's status and pickup expiration date are displayed in the status bar at the bottom of the Holds page as an item is highlighted/selected. While you can't sort by the expiration date, this information is displayed on screen for staff users.
Sarah Kasprzak
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This would be very helpful. Before Vega Discover, we would often create general featured lists for a topic that would contain resources for all ages. We now have to create separate lists for adults and children since there isn't a way to filter the list by audience. When we are featuring a topic on our Discover Home Page, we then have 2 showcases for the same topic, rather than one with the ability to filter.