Settings and activity
38 results found
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4 votes
An error occurred while saving the comment 
Stephanie Ruhe
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49 votesStephanie Ruhe
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14 votesStephanie Ruhe
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20 votes
https://portal.productboard.com/iii/15-vega-product-portal/c/685-syndetics-unbound-features-for-consortias-50-complete
Stephanie Ruhe
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6 votesStephanie Ruhe
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8 votesStephanie Ruhe
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23 votes
An error occurred while saving the comment Stephanie Ruhe
commented
As a previous commenter noted, patrons expect to be able to get into a hold queue for upcoming publications well in advance. Not only is this a vital service our patrons are accustomed to, but the advance hold queues can also help our Collection Services staff adjust the expected number of copies we will need to adequately fill acceptable thresholds. If a patron searches the catalog for an upcoming title and does not find it, extraneous purchase requests are sent to the Collection Services office that they then have to respond to and manage, which impacts staff time in addition to causing patron frustration. We cannot direct patrons to the global site for this functionality, as the libraries on our ILS server do not directly share materials, so we need to be able to display on-order materials at the collection site level to ensure patrons do not inadvertently try to place holds on material that they cannot directly access.
Stephanie Ruhe
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23 votesStephanie Ruhe
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67 votesStephanie Ruhe
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10 votesStephanie Ruhe
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8 votesStephanie Ruhe
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20 votesStephanie Ruhe
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7 votesStephanie Ruhe
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100 votes
An error occurred while saving the comment Stephanie Ruhe
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As many others have noted, this is a big barrier to the patron experience for kiosk sites. We are in the process of starting to set ours up, but I'm not confident at all that we'll be able to use them successfully until this is addressed. The original post sums up the need perfectly.
Stephanie Ruhe
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22 votes
The product team will review this idea for consideration for a future release.
Stephanie Ruhe
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12 votesStephanie Ruhe
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81 votesStephanie Ruhe
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92 votes
https://portal.productboard.com/iii/15-vega-product-portal/c/869-meep-enhancement-winner-use-ils-bib-record-lists-for-showcase-creation
Stephanie Ruhe
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This has caught me several times, and it's definitely frustrating.