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Eleanor
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17 votesUNDER REVIEW · 1 comment · ILS - Polaris » Acquisitions, Serials & Item/Issue/Inventory Management · Admin →Eleanor
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I agree with Carl Ratz and Lynn Reynish (this should be a configurable setting) and Eric Young (patrons can't place holds through Leap, staff should be able to override a fine block), but otherwise yes, this is kind of ridiculous that we can't already do this? We have one patron who has been submitted to collections but is still able to place holds through the PAC. There's no way any staff member would let them check out, so why let them place the holds? I think ideally this would work like the Polaris SelfCheck blocking conditions, where branches can choose whether or not to block the hold if the patron has money owed, and if so how much money needs to be owed before it becomes an issue.