4 results found
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Automatically add date/timestamp to Notes and Messages
It would be helpful if the system automatically added a date/timestamp to Notes and Messages added to Patron and Item records by staff. Currently, we ask our staff to always add thier initials and date to notes and messages when adding them but it doesn't always happen. There are also inconsistnecies in how these are added and no easy way to search for them. We also find that notes/messages are not always removed after they are addressed.
If we had an accurate way to determine the date a note/message was added, it would be possible to develop a retention policy…
79 votesPlanned for the Sierra May 2027 release (v7.1)
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Ability to "Rebrand" Teleforms in the SDA
To view a customer's recent history of telephone notifications, from their record, staff currently navigate from View - Teleforms. We haven't used Teleforms as a product since 2017, & it's a little confusing to have to explain to staff the connection between this, i-tiva, IPA, Vega Interact, or whatever other products might be in play.
We'd like to see the ability to rename Teleforms to whatever the locally used product might be, or even something generic, like Telephone Notification History.
1 voteThe "Teleforms" labels will be updated in Sierra 6.7 to make them generally applicable to multiple telephone notification products.
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Include Individual Item Costs in Overdue Notices
Make it an option to also include the item cost in the overdue notice as well (incentive to return!).
In our date due slips (JasperSoft) we include the cost of each item and a total cost to show what the patron saved by using the library vs. buying.
62 votesWe are planning to add the item cost to overdue notice data so it can be included in overdue notices sent through LX Starter as of Sierra 6.7.
Additional changes will be needed in LX Starter before the new data can be included on emails for overdue items.
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Add "did you mean" search logic to SDA keyword search
Circulation staff would like to see "did you mean" logic applied to the SDA keyword search. This is the top complaint from circulation staff who search the database to help customers place holds. Staff are used to a Google (or Discovery Catalogue) keyword search that has some flexibility for human error.
19 votesPlanned for the Sierra May 2027 release (v7.1)
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