4 results found
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Add "Hold Note" as a column in a patron record's Holds page
It would be great to be able to add "Hold Note" as column on a patron record's Holds page. Currently staff have to click on Modify Hold to see the hold note. It would be very helpful to be able to see that a note is on the hold from the Holds screen.
3 votesThe hold note is visible on the patron record's Holds tab in the window's status bar when the item is selected.
See the note in the Sierra online documentation for an example: https://documentation.iii.com/sierrahelp/Default.htm#sril/sril_disp_holds.html
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change patron record creation prompt order
Patron record creation is currently ordered: telephone, email, text message number. Changing it to be: telephone, text message number, email would make it easier.
1 voteLibraries can control the order of prompts in record templates in Sierra.
The order in which the field is prompted in the wizard is determined by the order in which the field appears in the variable-length area of the template. You can change the order in which these fields should be prompted in the wizard by right-clicking the field(s) and using Move Up or Move Down.
More information is available in the Sierra online documentation:https://documentation.iii.com/sierrahelp/Default.htm#sgil/sgil_settings_template_create.html
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Allow staff to toggle between printing and not printing a date due slip
When checking out a patron within Sierra, it would be best if the staffer could easily toggle between offering a paper date due slip, an email slip or no slip. This functionality seems to have gone away.
10 votesThis feature exists in Sierra today, but you have to have a print template enabled for the login in order to use the email option.
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Allow for automatic renewals when a hold is frozen
Allow for automatic renewals on items where the only holds on that item are frozen.
Idea Value
Currently if a hold is frozen, automatic renewals do not work because the hold on the item blocks renewal. This presents a problem because the hold is frozen and the patron does not want the item yet, forcing patrons to return items just to have them sit on the shelf. Allowing for automatic renewals when a hold is frozen will allow patrons to keep their items until the other patron wants them.71 votesSierra can automatically renew checked out items, even when they have frozen holds, provided there aren't other reasons why the automatic renewal is blocked (fees owed, item has reached maximum renewal limit, etc.).
Libraries having problems with automatic renewals should open a support ticket so that a support analyst can review your configuration and possibly some examples to explain if settings in the system need to be changed to use this feature.
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