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  1. Organizations with restrictive security policies may be unable to use FTP over port 1021 (or any other port) for file transfer to Sierra WebPAC, since FTP is an inherently insecure protocol. For the same reasons, FTP should ideally not be in use at all (even where permitted by the customer's organization) since it entails sending login credentials in cleartext which makes it subject to interception and abuse.[1]

    Without FTP, the only alternative is to use Web Master within Sierra Desktop App to upload files to make changes to Live or Staging WebPAC screens.

    If Innovative implements Secure File Transfer Protocol…

    9 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


    This idea is still available for commenting but is no longer eligible for voting.


    Ideas that were submitted three or more years ago are archived for future reference.


  2. We implemented Patron SAML and uses a patron variable field to be the matchpoint. This field contains the patron's email address. Our IdP accepts dots, dash and underscores in patrons' email address. Due to Sierra indexing rules where symbols (including dots, dash and underscores) will be dropped, different patrons with the same letters in their email address but have different symbols in different positions won't be able to authenticate through Patron SAML.
    e.g. Patron A's email = abc.def@test.com, Patron B's email = abc_dec@test.com . Both will fail authentication as Sierra will use abcdef@test.com and return both patron records.

    5 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


    This idea is still available for commenting but is no longer eligible for voting.


    Ideas that were submitted three or more years ago are archived for future reference.


  3. Libraries should have the option to exclude frozen holds from the total holds queue that appears in any catalogue.

    Benefits:

    1) Customers will have a better idea of where they are in the hold queue.
    We encourage customer-driven hold management, and customers have told us that they want an estimate of when their holds will be filled.
    This is especially true when customers place multiple hold on titles within a series.

    2) Customers will not see inflated hold queues and provide feedback to the Library that they should purchase more copies.

    3) Customers could make an education decision on whether…

    15 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.


    This idea is still available for commenting but is no longer eligible for voting.


    Ideas that were submitted three or more years ago are archived for future reference.


  4. We've had a couple of instances where the Encore 'Did you mean?' suggestions have offered up inappropriate alternatives to the search that was performed.

    The first example was that it suggested 'sex manuals' when a search for 'car manuals' was performed.

    The second example was that it suggested 'American poets' when a search for 'African poets' was performed, to which our client took offense at.

    We would like to see some functionality added to Encore that would allow us to customise what suggestions display and what do not display for the 'did you mean' algorithm. This would allow us to…

    1 vote

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  5. Provide Libraries with the option to "always be able to freeze a bib or item level hold".

    If circulation/OPAC rules allow a customer to place a hold, the customer should always be able to freeze it.

    At this time, customers cannot freeze a bib level hold if there is an item attached to the bib that could fill the hold. Customers tell us that they want to manage their holds. They are unsure of a "Not Needed Before" date, but they know that they do not want to fill the hold immediately.

    This is important for libraries that split out…

    23 votes

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    In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.

    This idea is still available for commenting but is no longer eligible for voting.

    Ideas that were submitted three or more years ago are archived for future reference.

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