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33 results found

  1. We have had a number of instances recently in which a vendor has requested SQL access in order for us to utilize there services. We are hesitant to allow for that (and have policies against it) due to the quantity of secure data that would also provide access to.

    What we need is a way to provide lesser SQL access to particular users to allow them to tap into only the relevant tables (bibs & items for some. Circ_trans and patrons for others).

    Beyond the vendor scenario it would also be fantastic to provide limited access to more of our…

    11 votes

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  2. As the system administrator overseeing a 54-member library consortium, managing Offline File Processing is a routine responsibility. However, we often encounter delays in processing files because libraries don't consistently notify us when they upload offline files. This results in files remaining unprocessed until the next library contacts us, potentially causing unnecessary checkout delays. If we process the files too many days after uploading, additional errors may occur, making it challenging to track items adequately.

    An email notification for Offline File Processing would ensure timely handling of uploaded files. We could proactively monitor file uploads, swiftly process them, and promptly address…

    8 votes

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  3. Update the Sierra API to allow self-check out of virtual items. We use Bibliocommons app and our customers cannot use the self-checkout feature to check out INN-Reach items.

    4 votes

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  4. Libraries using SIP2 connections for self-checks cannot have due slips that have "You Saved" information because the Item Price field is not available via SIP2.

    While due slips with this information can be used at a staff station with the SDA, as more and more libraries move to self-check, the lack of this field's availability in SIP2 is a barrier.

    Use case: a library has a self-check machine that uses SIP2 and wants to include "You Saved" information on their due slips.

    6 votes

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  5. We occasionally have issues with staff abusing their ability to waive fines or deleting items inappropriately or accessing patron accounts outside of acceptable library operations. We would like to have a way to view these actions within a log file associated with each Sierra login (or filterable by login) so that these activities could be periodically audited by managerial staff and retroactively be reviewed when inappropriate system activities are believed to have taken place.

    11 votes

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  6. The automated tool employed by Clarivate support to update iii and iii-root passwords every 30 days has an 8 character limit, which falls short of PCI requirements (15 characters). The Sierra application server, which hosts the web page connecting to PayPal is in scope for PCI, and therefore login credentials that can edit that web page need passwords of 15 characters or more.

    7 votes

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  7. It is better to provide the option to delete the identity providers and modify the name of the identity provider by the administrator during SAML configuration.

    1 vote

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  8. Sometimes we want to update a patron record and blank out a date in the expiry date field for a continuing staff member.

    The patron API cannot do this - blank values are rejected as invalid JSON e.g.

    {"expirationDate": " - - "}
    {"expirationDate": ""}
    {"expirationDate": "--"}
    {"expirationDate": "null"}

    All we can do is add a date, and for continuing staff we can only use the maximum possible date of 18 Jan 2038.

    Enhance the API to accept a blank value in expiry date.

    4 votes

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  9. Several years ago we adopted context logins. We have established that a 1 tier login will not work for us.

    CURRENT STATE : Our Regional Library consists of 39 branches in almost as many cities. To distinguish the branch of our Sierra users we currently use a two-tiered login. This login process allows us to continue to use generic branch accounts while meeting our obligations to protect customer information. The two-tiered login allows us to collect branch-specific data and apply unique user settings, options, and settings.

    The drawback is that our staff must login twice and it may pose an…

    6 votes

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  10. As ILS administrators of a large consortium, we would like the RFID Server Options Table to have an additional field/column to add notes (library name, dates, staff initials). When one of our member libraries needs to change RFID entries, we sort through nearly 200 lines to determine which one needs updating. Many entries use IPs without identifying library information. We must read through old library correspondence to discern which IPs belong to the library. This task takes up valuable time when we are trying to assist a library with troubleshooting or adding and removing entries.

    An additional free-text field to…

    13 votes

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  11. Many libraries are creating individual logins for each staff member. Staff needs the ability to change their password in case they forget it. At this point, they need to be logged into the SDA to change their password which doesn't help if they can't remember it.

    8 votes

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  12. There is currently no way to update the status of a hold in the API.

    It would be very useful to change the status from

    "status": {
    "code": "0",
    "name": "on hold."
    },

    to

    "status": {
    "code": "i",
    "name": "Requested item ready for pickup."
    },

    Enhancement to be integrated into https://ideas.iii.com/forums/951745-ils-sierra/suggestions/47618129-it-s-about-time-to-make-holds-apis-first-class-cit ?

    2 votes

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  13. The ability to create custom print templates is an essential component of many parts of the system. LX Starter is a viable replacement for the templates used for notices but not for the printing of things like due slips, spine labels, and hold slips that must remain within the SDA to support daily workflows.

    Print templates are designed in a third party software called Jaspersoft Studio, but Sierra's documentation lists version 6.0 as being the last supported version of that software. However, that version is roughly 10 years old and the installer only seems to exist as an old link…

    26 votes

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  14. When a Sierra SDA login is first created the system utilizes individual summary view properties for the various search functions. By default in cataloging if you open up the summary view of a record you see item records, in search/holds you see holds, in place orders you see orders and in serials checkin you see checkin records.

    If you opt to change that setting however from the record view properties menu (say to change this to view all) it can impact all 4 search functions. It would be better to split this menu out, so that the setting for each…

    8 votes

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  15. We complete many repetitive tasks in cataloging and patron record management each day. This entails using Create Lists to generate the list, and then using Global Update to perform the same set of edits each time. We need Scheduler to be able to connect into Global Update to perform those tasks automatically.

    This may require enhancement of Global Update to save the Command Input, or it might mean adding the Command Input choices to Scheduler.

    Example:
    Scheduler runs an updated Create List using a saved search query to identify items that need their suppression code updated.
    It then uses a…

    15 votes

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  16. We see the Sierra 6.0 Release Notes features new Accessibility improvements in the SDA. It is unclear if this includes a high contrast display option which staff recommend to support use of the software by many different types of staff.

    11 votes

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  17. Currently, the bibs, holdings, and orders APIs do not return the expanded Locations fields for records with multi locations. The multi location value that is returned is useless without the expanded values.

    6 votes

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  18. Previous versions of Sierra (version 5 and below) allowed the saving of usernames and passwords in the Sierra desktop app login screen. Since upgrading to 6 this functionally has been lost.

    8 votes

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  19. In the SDA OR Sierra Web, the Sierra 2-tier login workflow allows administrators to set a "time-out" setting to the 2nd tier (personalized) login. This setting determines if the session will time out or close after a specific amount of time.

    This is an excellent workflow except that there is no setting to manage 1st tier inactivity. This means at the end of the day we have many Sierra licenses that remain open and the Library must manually force close the desktop applications using the "restart a process" in Admin Corner.

    Please configure context logins so that Libraries can determine…

    3 votes

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  20. Could we have an enhancement option to create a Sierra user administrator account that has access to all accounting units? I am the only system administrator and cataloger for a library system with multiple accounting units and I would very much appreciate the ability to do everything I need to from one log-in (managing/creating new check-in records, for example).

    9 votes

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