We're about to begin our second week of calls made through IPA.

Our library values the importance of metrics for both analysis & troubleshooting & since moving from i-tiva to IPA, see the lack of daily reports as an unfortunate step backward. We liked knowing which days of the week had larger call volumes or if marketing or other efforts created a boost in usage, which is a lot harder to determine without daily reporting, or at the very least without a 'date' filter.