cookies
The managing cookie prompt needs to change ASAP. There are 2 main issues with the current prompt: 1) The entire screen is grayed out until you acknowledge the cookie prompt (something I know others have posted about) which means patrons and even staff who don't realize you need to x out of it or manage your preference get confused about why nothing is working. 2) It doesn't save your preference at all so if you close the tab/window or even log into an account you get the same cookie prompt again and again, something other sites don't do, which seems like a glitch.
The solutions I'm proposing are below:
1) Disable where the cookie prompt grays out the entire screen. Other websites allow you to still use their site even without doing anything with the cookie prompt.
2) Have the initial manage your cookies prompt be accompanied by buttons to allow people to either disable all cookies, allow essential cookies only, or allow all cookies. Again, this is something other sites have and is much more user-friendly.
3) The site should remember your preferences. It makes no sense that you are constantly getting that prompt after having acknowledged it. It's both annoying and a barrier to access.
Reference
shared this idea
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Elizabeth Wright
commented
Thank you for your comment Elias - our primary concern right now is the user experience when they approach the kiosk mode. Those concerned about privacy get a mixed message when they see cookie options on an anonymous access point to the catalogue.
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Elias Rosner
commented
It has become a true source of frustration between staff and patrons that the cookie preferences are so hidden and do not persist on both the Kiosk sites AND the regular ones. I don't understand why the preference window doesn't appear by default if the rest of the site is unusable without accepting or closing out. Is the intent that by hitting the X, users are opting out of *all* cookies? If so, why are there "essential," non-negotiable cookies at all?
Also, we've had the cookie preferences, despite accepting them, refuse to persist across single sessions and would grey out the screen every time a new search was done or login performed. This wasn't the case (as much) a month ago too. It's infuriating.
I also do not understand why, on the kiosk mode, which is meant to be anonymous and used on computers which are built to refresh (and thus clear cookies,) the option has to be given to allow patrons to opt-into tracking. By default, this version should be Essentials (i.e. the non-optional stuff) only. Why is it even a consideration for the kiosk, which is meant for a transitory environment usually within a library, to have any additional tracking to opt-into? The entire cookie process needs a revamp to be clearer, easier to use, and made so patron's actual suggestions