*Openpath Integration* Detect repeat no-show patrons and alert staff
Our library policy states that serial no-shows may have their reservation privileges revoked. We would like an automated system to notify our staff to track repeat offenders. For example, after three no-show cancellations (as per the Openpath Integration that cancels room bookings if the room is not accessed within 15 minutes), a notification would be sent to our service desk to flag the patron. This would result in staff manually assigning a new patron code that blocks them from making further automated room bookings.
Derek Brown
shared this idea
In accordance with the Idea Graduation Workflow guidelines agreed upon by Innovative and IUG, this idea has been closed because it was submitted more than two years ago and has not been selected for inclusion in the product.
This idea is still available for commenting but is no longer eligible for voting.
Ideas that were submitted three or more years ago are archived for future reference.
