13 results found
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Allow External Payment Link from the Fines Window
I would like to suggest adding the option to link out to an external payment page from within the Fines window of the app.
Currently, payment options appear to be limited to specific integrations such as PayPal or Stripe, or to adding a separate payment option elsewhere in the app. It would be helpful if the existing payment space could instead be configured as a custom external link.
This would allow libraries or organizations to direct users to their preferred payment portal without requiring a full payment processor integration inside the app. Ideally, a user could open the Fines window,…
6 votesFor fine payment, there is an option to select 'Other' and have a patron be redirected to an external payment processing vendor. Please contact Support if you need further assistance.
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sort catalog results by title
When searching the catalog, users would like to sort by title or author in addition to relevancy, new materials, and date.
10 votesResults already sortable by title and author. Additional search filtering UI enhancements are coming in the near future. Please check your UAT next week to see some of those changes.
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Ability to checkout material in the app
To better improve the patron experience, we would love to see the option for patrons to check-out material while they are in the app. A use case for this might be a parent that is checking out multiple picture books. Instead of packing those items and getting them out again at the self-check, they should be able to check out within the app.
2 votesHello Aaron,
Self-Checkout is already supported by Vega Mobile. Please refer to the documentation for more information.
https://help.sol.us/#/app/self-check?id=self-check
Angela Nolet
Senior Product Manager
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Make hold statuses translatable
The wording for each hold status comes from the ILS API. I want to make it look nicer to our patrons but those strings are not available in the language translations page.
Screenshots:
1. Hold status descriptions in Sierra DNA and the Manage Holds function
2. Hold status descriptions in our mobile app as patrons see them (wording is Sierra API's phrasing of hold statuses)
3. Translation ability in Vega Discover
4. No translation ability in Mobile - statuses represented by {0}.The current Sierra API status descriptions aren't consistent in their punctuation, capitalization, or phrasing. Besides fixing that, adding…
1 voteThese are the correct translation strings to use in Vega Mobile.
Circ_HoldStatus_HoldPlaced
Circ_HoldStatus_InTransit
Circ_HoldStatus_ReadyForPickup
Circ_HoldStatus_Suspended
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View My Details for linked accounts
Under My Details for the account, this only shows the first account added but I have 3 others linked. Is there a way to switch views between different linked customers?
1 voteIf the steps documented here aren't working, please open a support ticket.
https://help.sol.us/#/app/patron-experience/linked-accounts?id=patron-experience-linked-accounts
Thank you,
Angela Nolet
Senior Product Manager
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App Shows All Editions Regardless of Location Filter
Currently, with Vega searching in the app. All editions are displayed. If a patron filters to a selected library, all editions still display. This will happen if the selected library has 1 item linked to ANY edition since they all roll up together. We would like to see the library filter truly act as a filter and just show editions where that location has an item. Please see attached example.
4 votes -
Allow Push Notifications for Individual Branches
Allow push notifications by individual branches rather than systemwide. When we have a single branch closed due to facilities issues or some other factor, it would be helpful to be able to send out the closure notice only to patrons registered at that branch, rather than spamming every patron throughout the entire system.
10 votes -
Add feature for announcement banner on app home page
Could you please create a feature that allows us to add an announcement banner to the very top of the app home page? Specifically with (a) a custom color background, (b) a custom icon, and (c) a custom free text field. Mockup attached for clarification. Thank you!
21 votesThis is possible by pinning a tab to the top of the app for visibility, combined with the ability to move the book/event carousel.
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Shelf Location and Collection
We've noticed that the shelf location and collection of items does not appear in the app, just branch and call number. Is there a way to add these? It will help patrons find items, especially in our largest branch.
14 votesThis is already an available feature. As long as the information is available in the ILS, it should be passed to the Mobile app. If you are experiencing issues with this, please create a Support case for further assistance.
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Provide a web preview or test version of the app
Give clients a test environment or preview option to be able to see how edits will look in the app before actually publishing it to the live app.
11 votesThis is available. Please contact Support if you do not have access to your UAT.
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Allow patrons to pay their fines in the app
Either include a direct payment method integrated with Comprise or include a link to take them to the PAC where they can pay there.
32 votesThis feature already exists within the mobile app. Please contact Support if you need additional assistance.
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Usage Statistics
Ability to view usage stats - installations, engagements, etc. for both iOS and Android platforms
4 votes -
Enable Push Notifications, Features Solus Already Offers
The III Mobile app, which is based on the Solus Library App, should offer push notifications (they are listed in the administrative portal) as well as other new features Solus provides, including the Reading Tracker. Library patrons expect notifications (standard with almost any other app), which were available in MyLibrary! and were promised as part of the upsell to III Mobile.
44 votesThis is part of the product. If you need further assistance, please contact Support for further assistance.
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