12 results found
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Auto-create segments from Polaris user-defined "marketing opt-in" field
Direct integration with Polaris to Vega Promote so that patrons who have been identified as "opted-in" (through a UDF in Polaris) can automatically be added to marketing segments in Promote. And in reverse -- if a patron unsubscribes from a marketing campaign in Promote, the UDF in Polaris will be changed to "opted-Out".
Patron Point currently connects with Polaris via API and updates data monthly, so the technology from Polaris side is available.
1 vote -
Record sets/Create Lists patron segmentation
Have the ability for libraries to create patron segmentation by using Record Sets (Polaris) and Create Lists (Sierra).
2 votes -
Dark Mode Color Support
I want to set preferences for dark mode colors used, that will override the default colors used, so that I can make sure the email will look as best as possible.
- Ability to pick a background color for dark mode that will override the default background color for dark mode
-Ability to pick a text color for dark mode recipients.
-Ability to show/hide images for dark mode recipients.
-Ability to pick a button background color for dark mode that will override default button colors.
2 votes -
Email accessibility audit tool
Tool in email editor that can scan email design and alert user to any accessibility issues
- Color contrast risk for both light and dark mode
- Missing alt text for images
- Missing alt text for videos
Indicates where the issues are in the design so user can fix them
2 votes -
Match Font Choices on Image Editor
The font options in the Image Editor - Text field are not equivalent to the font options within the rest of the newsletter platform. For example, we use OpenSans for our font and that option is not available within the "text over image" editor. Nor is the option to bold the font; only italics, strikethrough, and underline appear to be available. There is also no place to enter a hex code to get an exact font color. It would be beneficial if the text editor options within this part of Vega Promote match what is elsewhere.
(I created this as…
2 votes -
Library Specified Roles for Permissions
The current permissions associated with roles (Manager, Marketer, Reviewer) may not exactly meet the need for what we are looking for in allowing staff at our branches to use templates to create draft campaigns. The Marketer role has permissions to delete templates/campaigns/design blocks, as well as publish campaigns. Ideally, there would be a role that would allow the creation, viewing, duplication of campaigns but the final send would need to be approved by an Admin or Manager. We also would NOT want our staff to have the ability to delete campaigns/templates/design blocks, since we're hoping to have these standardized for…
3 votes -
Heat maps
Support "heat maps" or other way of measuring where viewers are looking on a campaign, to improve design of our campaigns. (MailChimp has this)
9 votes -
Text Only Preview
In our previous platform, we were able to adjust the text only version of emails in a separate preview, much like switching from desktop to mobile mode. This would provide additional peace of mind that the information is being sent accurately and accessibly to those who have that preference marked.
4 votes -
Include the option for showcase titles when selecting in the editor
We observed that the showcase import tool does not permit us to showcase the title of the showcase. While this isn't a major inconvenience as it gives us the flexibility to choose and present the title as we prefer, it would be beneficial if selecting "Show title" could automatically display the showcase title without requiring manual intervention.
4 votes -
Leveraging Promote for Physical Mailers
Occasionally, we find the need to send physical mailers to our service population. This process typically involves exporting data from Polaris and utilizing templates and CSV files to incorporate mailing information onto postcards or manually affixing labels to the mailers. We would greatly appreciate the capability to leverage Promote's design tool and seamlessly integrate Promote Segments into an exportable, printable mailer format. For instance, being able to design a 4x6 postcard with Promote's design tool, both front and back, and then export it as a PDF (or any printable format) with the mailing address seamlessly incorporated into the printed campaign…
5 votes -
Integrating address data with Google's Looker Studio
We currently utilize Google's Looker Studio and export data from Polaris to visualize library cards within our service area. Our staff relies on this data for various tasks, including the realignment of bookmobile stops and minibranch locations, identification of non-library cardholders for mass mailers, and the integration of census data with patron information for targeted outreach. Integrating this functionality into Promote and enabling dynamic map data adjustment based on our filters would be a significant enhancement. If you're interested in seeing how we currently perform these tasks using Looker Studio and Polaris, please don't hesitate to reach out to us…
3 votes -
End-of-year Report individualized for patrons
This would enable a library to personalize an end-of-year report mailer based on a template within Promote, allowing them to reach out to patrons regarding their library usage throughout the year. This report is significantly more robust compared to generic Promote mailers, which may necessitate Clarivate assistance in creating a similar template. Some examples of variables that can be included in this report are: activity date range, amount of activity, total cost savings (min/max), material promotions, upcoming events, and more.
Currently, generating a report of this kind requires custom SQL queries, embedding CSV data into template emails, and utilizing an…
8 votes
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