Settings and activity
111 results found
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17 votes
Emma Olmstead-Rumsey
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31 votesEmma Olmstead-Rumsey
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15 votesEmma Olmstead-Rumsey
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41 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
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44 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This would be a great enhancement! My team reviews errors in new patron registrations, and the number one error we see is incorrect expiration date because the registration was for a patron type other than the 'default' and the staff member forgot to update the date.
Emma Olmstead-Rumsey
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19 votesEmma Olmstead-Rumsey
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28 votesEmma Olmstead-Rumsey
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12 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
If implemented, please make this a setting in SA that can be turned on or off! We use Claims Returned as a 'you don't need to worry about this anymore' status for patrons and it would cause us a lot of problems if Claimed items began to automatically revert to Lost.
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33 votesEmma Olmstead-Rumsey
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53 votesEmma Olmstead-Rumsey
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An error occurred while saving the comment Emma Olmstead-Rumsey
commented
We use Leap exclusively for front-line work EXCEPT we still use the offline version of the Polaris client for this very reason. We struggle whenever we go offline because our staff is no longer familiar with the client at all. It's as though they are being asked to use two completely unrelated systems that just happen to access the same databases. It would be great if Leap Offline could be modified to reduce the risk of losing transactions.
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39 votes
We will consider this idea for possible future development. Thank you!
Emma Olmstead-Rumsey
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28 votes
We will consider this idea for possible future development. Thank you!
Emma Olmstead-Rumsey
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49 votes
Reviewing this idea for future development.
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
The primary appeal of LX Starter is notices that are more visually appealing and clearer to patrons about what items are being referred to. The cover art is a key component of that. Considering that something like 15-20% of our physical circulation is DVDs/BluRays, not having this feature really brings down the 'success rate' of the new notices.
Emma Olmstead-Rumsey
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16 votesEmma Olmstead-Rumsey
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17 votes
We will consider this idea for possible future development. Thank you!
Emma Olmstead-Rumsey
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27 votes
We will consider this idea for possible future development. Thank you!
Emma Olmstead-Rumsey
supported this idea
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21 votes
We are planning on limiting soft bounces this quarter (Q3 2023).
Emma Olmstead-Rumsey
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24 votes
Reviewing this idea for possible future development.
Emma Olmstead-Rumsey
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26 votesEmma Olmstead-Rumsey
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75 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This is a major feature loss from our current ILS notices. I anticipate getting more questions and complaints about this from patrons than anything else when we go live with LX Starter.
Edit: This has been borne out. We receive multiple complaints per week from patrons about this feature loss.
Emma Olmstead-Rumsey
supported this idea
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We have a large branch that has a drive-thru window far away from our interior holds pickup area. Because you can't have multiple pickup locations at one branch, we actually created a second branch called "drive thru" so that patrons can indicate where they want their holds to go. Staff at this location are constantly switching back and forth between their branch's regular login and the 'drive thru branch.' This would save them a lot of time!