Settings and activity
213 results found
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15 votes
Emma Olmstead-Rumsey
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17 votesEmma Olmstead-Rumsey
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8 votesEmma Olmstead-Rumsey
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17 votesEmma Olmstead-Rumsey
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22 votesEmma Olmstead-Rumsey
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12 votesEmma Olmstead-Rumsey
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9 votesEmma Olmstead-Rumsey
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2 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This would be really helpful! We are new Vega customers and we made heavy use of format-based carousels in the old Polaris PAC because they were popular with patrons. Not being able to do something analogous with showcases in Vega is a significant limitation to how useful they are.
Emma Olmstead-Rumsey
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13 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This would be a very nice feature!
Emma Olmstead-Rumsey
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14 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
Adding another vote to this. We already have issues with patrons marking notifications specific to their account as spam. This will be even worse, especially for libraries with custom domains so the patrons have never even seen the "iiivega" URL in the catalog.
Emma Olmstead-Rumsey
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4 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
Do you know if this needs to be on a specific type of resource page to happen? Or if there are other special circumstances? We are new Vega customers and when I saw this request I tried to trigger this problem to take a screenshot, because I know it will frustrate our patrons and staff as well, but I couldn't get it to happen. I mainly tried Author resource pages in Chrome.
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6 votesEmma Olmstead-Rumsey
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26 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
Yes, please! The patrons who are returning Lost items are typically the same patrons who are anxious to have their those items checked in immediately in order to resolve the blocks on their account so they can check out new materials.
In addition, having ANY exceptions to what can be handled by SIP check in/smart returns undermines any marketing message of "items will be removed from your account as soon as you put them through this slot." Libraries either have to add caveats to their advertising, which muddies the waters for patrons, or deal with patron frustration when "You said this would get checked in right away!" but it didn't.
Emma Olmstead-Rumsey
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18 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
We'd really like to see item history entries added when no circ status change is made. This helps us find the true 'last touch' on an item and thus find things that are missing, or identify what staff member is making a pattern of errors. I know that would greatly increase the length of Leap item histories, but that could be addressed by customers choosing a shorter time period to display.
Emma Olmstead-Rumsey
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9 votesEmma Olmstead-Rumsey
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19 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
Yes, please!
Emma Olmstead-Rumsey
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9 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
This would be such a nice enhancement! If you are scheduled on desk for a 1-hour shift, being told to wait 30 minutes and try again is not a useable solution. Especially if it's a night or weekend and there is no one with viable Leap/Polaris access to replace you on desk. Our staff end up sharing logins with one another in order to get work done, which is the exact opposite of the security protocol instructions we give them!
I'd also like to mention that I have a related request in that, until this solution is implemented, asks for a unique error message in Leap so that staff KNOW they are locked out instead of receiving repeated 'wrong password' messages, which encourage them to keep trying to log in and just extend the lockout period: https://ideas.iii.com/forums/951742-ils-polaris/suggestions/48507272-leap-lockouts-due-to-incorrect-password-entry-shou
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7 votesEmma Olmstead-Rumsey
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15 votesEmma Olmstead-Rumsey
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26 votes
An error occurred while saving the comment Emma Olmstead-Rumsey
commented
We would prefer this as a feature that could be opted into by individual Polaris customers. I like the idea but I anticipate a lot of staff and patron pushback if it were suddenly included in a future release and we couldn't fully control the timeline of implementing it.
Emma Olmstead-Rumsey
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The existing setup is frankly embarrassing! It looks like the kind of thing a first-year computer science student codes when building a UI. In a lot of enhancement requests, there is a case for the system being set up as it is because it's superior in some contexts, but not ONCE has a patron wanted to review serials holdings in this order:
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