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Also, more consistency since being told that a book is part of a series but being given a generic series name or the series but not what book it is in the series isn't overly helpful.
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This would be a lot of steps and would theoretically work if all patrons followed this. This puts the onus on patrons to take the steps to verify their contact info and for some older patrons who still provide us with landline numbers this doesn't work. If there was a way for staff to get an immediate bounceback email to the standard circ email saying who the patron is and what the issue was with their contact info (if texts aren't able to go through or the email is invalid), that would be great since staff could then follow-up with the patron to find the error.