Add required field in Patron Registration
In Admin > Parameters > Patron Services > Patron registration options > Required Fields tab only five fields are listed - Address, Birth date, Gender, Password, and Statistical class. We would like to require that Notification Option be filled in before the record is saved. There may be fields that other libraries would like to make required, such as Phone.
Idea Value
The patron's notification preference should always be selected before an account is created. There must be a way for the patron to receive library notices for holds, reminders, overdues, and bills.
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Mary Miller commented
In addition to the required Notification Option, we would like to require the Email Address and Phone 1 regardless of which notification option(s) are selected.
Also, there are free or inexpensive phone carrier lookup service APIs. Instead of staff selecting a carrier from the drop-down list next to the phone number, the Polaris software should do a quick lookup of the carrier before appending the carrier's email domain to the text email. The carrier lookups could be an overnight job so as not to slow down notification jobs. Patrons will give us their correct carrier upon creating their library card. They often forget to notify us their change of carrier service provider. When patrons report not receiving notifications, then hopefully our staff remember to ask the patron if there was a change of carrier service. Heck, I forgot when I changed my own service provider and I'm in patron records daily.