Language Editor for Saved Search Results Emails
Patrons set up "saved search results" and can receive email notifications on a regular basis.
Unfortunately the language within those emails are misleading for patrons where the top of the email says "New items of interest at your library" , the middle of the message "The following saved searches returned these new results", but then at the bottom of the email the message says "this search found no new results" (See pictures). When reaching out to customer support reps, they informed us this is hard coded and cannot be changed in sysadmin or language editor.
In a future upgrade, it would be helpful if all email notifications can be adjusted in the language editor so we don't mislead patrons.