Add 'Hold Activated/Created" to item history
It would be useful to have in the item history when a hold was activated. I had an instance where an item was put on hold for the wrong account, and it would have been useful to see who had placed the hold or where it had been added. I figure you can see this from the hold record, but the staff member who had received the accidental holds cancelled them before we got a chance to look at it.
Ellie Kissel
shared this idea
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Ellie Kissel
commented
@Gabrielle In this instance, it was a hold that had come in for a staff member who had not actually placed the holds, so we had the specific items that were filling the holds. And this staff member had deleted the hold on their account.
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Hi Ellie,
Would this only be in regard to item-level holds? For title (bib) holds there may not be an item associated with the hold when the hold is activated or created.
Also you may want to look at the setting configuration for how long the system waits to delete cancelled holds (Parameters > Hold options > Terms > "Delete canceled in") so that you would be more likely to still have the hold request to look at the history.
