Separate Almost Overdue & Autorenew notice strings
We recently did an overhaul of our messaging in the notice strings to make things clearer for patrons, and we had issues with clear messaging for Almost Overdue and Autorenew notices, since there are sometimes two separate options for Almost Overdue and Autorenew notice strings, but not always. This only allows us to partially customize them separately, when we would like fully separate options. As a result, for certain strings, we are forced to be more vague, which is not ideal.
Please offer separate options for the email subject line and the email 'other header' strings, as well as the header/text strings for Almost Overdue and Autorenew notices.
Margaret Rose O'Keefe
shared this idea
-
Elias Rosner
commented
Patrons are constantly confused whether their items have renewed or not because we can't send them a specific emails for when items are due and when they now have more time.