There is currently just one permission (Patron status: Display reader services) that controls access to both the Reader Services and Reading History tab in a patron account in Leap. This should be split into separate permissions so that staff can be granted access to Reader Services without having access to Reading History.

Our consortium policies don't allow library staff to have access to patron Reading History, so while we would love to offer the Reader Services functionality to staff, we can't do that currently without granting them access to patron Reading History. The only theoretical workaround is setting up distinct "Homebound" Branches for every library that wants to offer this feature, assign these patrons to that Branch, and then only grant staff this permission for that Branch. The Polaris support staff agreed that this is "cumbersome and full of potential drawbacks and complications", so it's not really a viable option.