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ILS - Polaris

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  1. One piece of feedback we've gotten is that staff members who are used to the client miss the ability to open and rearrange a bunch of windows from the find tools (for side-by-side comparison, or just for managing workflows). We're wondering if this experience could be recreated by allowing the option to open multiple results in new tabs from the find tool in Leap.

    26 votes

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  2. We would like the ability to do stacked sorting in searches and record sets. This would allow the user to sort by one aspect and then another with it stacked (eg. sorting by pub date and then call number, so you see items within a call number in pub date order). In both searches and record sets, it only seems to sort by the current choice, meaning the way it's sorted within that one type is random (or alphabetical by title, which isn’t always the most useful).

    30 votes

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  3. When I am working in a long record set and open an item record and then close it again, it returns me to the top of the record set. I would really like it to return me to where I was in the list to more easily continue my work.

    52 votes

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  4. It seems unnecessary to force the Polaris Username field to begin with a letter. We would love for the Username field to have the ability to begin with any character.

    5 votes

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  5. It would be useful to have a pop-up alert for notes to patrons that are important, but not so urgent we need to block their record. This would mean that when staff scanned their card at check out, there would be an obvious pop-up to alert them of a message, rather than relying on them noticing a colour change to the Notes link.

    20 votes

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  6. Currently, a library may limit an item to be holdable for pickup at a single branch location. This setting allows the item to be limited to pick up at the item's assigned branch only. While this feature may work for single-branch libraries, it does not function in a practical way for multi-branch libraries. Expanding this feature to have a library-level option would increase the usability of this setting.

    Example 1: Library A has 3 branches. They want to make their mobile hotspots holdable for pickup at any of their 3 branches. They do not want their hotspots to be placed…

    39 votes

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  7. The ability to bulk change Held Until dates would allow library staff to perform this task themselves in a timely manner, rather than having to submit a ticket to Innovative.

    43 votes

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  8. We often have branches close unexpectedly due to facilities issues, when this happens we need to move the Held items from that branch to another branch. Currently there is no way to bulk change the pickup location between branches. This function would be very helpful for us.

    36 votes

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  9. Currently, patrons receive a default email message when their hold is cancelled. It would be great for staff to have the ability to enter a reason or write a brief message letting the patron know why their hold was cancelled.

    152 votes

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