5 results found

1. Patron Notes field - pop-up alert on check out

   It would be useful to have a pop-up alert for notes to patrons that are important, but not so urgent we need to block their record. This would mean that when staff scanned their card at check out, there would be an obvious pop-up to alert them of a message, rather than relying on them noticing a colour change to the Notes link.

   16 votes

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2. Add Library Level to Hold Pickup Limit

   Currently, a library may limit an item to be holdable for pickup at a single branch location. This setting allows the item to be limited to pick up at the item's assigned branch only. While this feature may work for single-branch libraries, it does not function in a practical way for multi-branch libraries. Expanding this feature to have a library-level option would increase the usability of this setting.

   Example 1: Library A has 3 branches. They want to make their mobile hotspots holdable for pickup at any of their 3 branches. They do not want their hotspots to be placed on hold for pickup at other libraries in the consortia. The way the hold limit currently works, they are forced to limit holds to pickup at a single branch. Patrons who try to place holds on the mobile hotspots for pickup at their other two branches are blocked.

   Example 2: Library B has two branches: Their normal branch and a separate curbside branch for patrons who do not want to pick up holds inside the library. Library B wants to limit their new videogames to pickup at one of these two branches. Currently, they can only limit pickup to their normal branch. If patrons attempt to place these items on hold for pickup at the curbside branch, they are blocked (and vice versa).

   Idea Value
   Currently, 35% of the libraries in our consortia have more than one Polaris branch. Adding a library level to the hold limit settings would enable this functionality to be used by all our libraries.

   Multi-branch libraries have to employ a few workarounds for items that cannot be sent in transit to other locations, none of which are ideal:

   1. Limit holds to only their patrons, which reduces the likelihood a request will be placed for pickup at a different library. If a hold is placed for pickup at another library in the consortia, the library must manually contact the patron to switch their pickup location.

   (This isn't ideal, because many libraries would like all collections to be holdable to any patrons who visit their locations. This forces them to be more restrictive than they would like.)

   1. Limit holds to pickup only at the item's assigned branch. Patrons who try to pickup at a different branch are blocked from placing a hold.

   Currently, a library may limit an item to be holdable for pickup at a single branch location. This setting allows the item to be limited to pick up at the item's assigned branch only. While this feature may work for single-branch libraries, it does not function in a practical way for multi-branch libraries. Expanding this feature to have a library-level option would increase the usability of this setting.

   Example 1: Library A has 3 branches. They want to make their mobile hotspots holdable for pickup at any of their 3 branches. They do not want their hotspots to be placed… more

   37 votes

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3. Polaris 7.8 - Improve Receipt Printing from Leap

   Currently printing receipts from the Leap web app is unideal, requiring either significant manual intervention from the user or extensive browser tweaks to get it operable. A background desktop client (similar to JSPrintManager) could handle the printing far better than the browser does natively.

   85 votes

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4. More Hold Routing Sequences

   Add more (optional) Holds Request to Fill Routing Sequence tables.

   Idea Value
   As libraries work together more and more in order to provide the best possible services, it's important that Polaris provide needed flexibility in holds routing. This is especially important for consortia (many of which are growing as independent libraries experience budget crunches and are looking for efficiencies). The current primary/secondary RTF and different grouping options are good, but insufficient as material delivery challenges make moving holds across libraries more costly/difficult (especially if there are large areas involved).

   25 votes

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5. Polaris 7.8 - Count Renewals Separately- how many patrons actually checked out an item

   For collection development purposes, we need to know how popular an item is. Right now, renewals from the same patron counts as a circ. It would help to have renewals counted separately so that we can have an accurate circulation stat. For example, our YA Manga (33090005890258) shows that lifetime circulation is 5 but it's actually 2 patron checkouts with 3 renewals. This number makes it seem that this manga is more popular than it is. New items are easier to count right now but as time passes, looking at the history will become more time consuming.

   Idea Value
   Time saved for every selectorIssue occurs for every item that is considered for purchase (whether to buy the next one in the series, another book from this author, item replacement, additional copies)Precise measurement of item popularity

   For collection development purposes, we need to know how popular an item is. Right now, renewals from the same patron counts as a circ. It would help to have renewals counted separately so that we can have an accurate circulation stat. For example, our YA Manga (33090005890258) shows that lifetime circulation is 5 but it's actually 2 patron checkouts with 3 renewals. This number makes it seem that this manga is more popular than it is. New items are easier to count right now but as time passes, looking at the history will become more time consuming.

   Idea Value
   Time… more

   87 votes

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