Patron Notes field - pop-up alert on check out
It would be useful to have a pop-up alert for notes to patrons that are important, but not so urgent we need to block their record. This would mean that when staff scanned their card at check out, there would be an obvious pop-up to alert them of a message, rather than relying on them noticing a colour change to the Notes link.
Philippa Johnson
shared this idea
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Sarah Matusz
commented
This would be useful if a customer leaves a lost item at the library or we need to communicate information about an account to other staff. For example, a customer checks out with their ID and a window pops up to let us know they left their card behind last visit so we can reunite them right then. The NOTES link does get highlighted when notes are present, but they aren't always noticed and I'm sure others don't always either. The pop-ups are helpfully in your face.
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Emma Olmstead-Rumsey
commented
Isn't this how "blocking notes" work? Despite the "blocking" in their name...