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ILS - Sierra

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5 results found

  1. Idea Description:
    When placing volume level holds, have the ability to select multiple volumes at once instead of having to do each one individually.

    Idea Value:
    Placing multiple volume level holds at the same time will save staff time and help speed up the transaction between staff and patron.

    Idea Lab: Winner of the It Bugs Me challenge

    7 votes

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  2. Description:
    Libraries will be able to send multiple bill reminders to patrons who have an outstanding balance and to reprint individual bills upon demand.

    Value:
    Makes it easy for libraries to send multiple reminders and track when they were sent.

    Idea Lab:
    The Comeback Challenge winner

    0 votes

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  3. Idea Description:
    Library staff will be able to right click and view the patron record like you do in an item record checkout history. 

    Idea Value:
    It will save staff time when trying to distguish between multiple customers with the same name.

    Winner of the It Bugs Me challenge

    0 votes

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  4. Display the date that an item's status was last updated and make this field available in a SQL view.

    Idea Value
    We'd like to be able to create reports that show how long an item has been in a certain status so we can take appropriate action (such as deleting long-missing items). Currently, we can only see the last date the record was updated, but the record may have been updated in some other way after the status was changed.

    5 votes

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  5. The patron record payment lock time should be reduced or have the ability to be overridden. Four hours is an excessive amount of time for a record to be locked. If a patron record is open for more than, say, 15 minutes (or even 5 minutes), the other session is probably not in the midst of making a payment.

    Idea Value
    Patron record locks are unexpected and embarrassing for staff that encounter them when the patron is in front of them wanting to pay or have a fine, fee, or other charge paid or waived. The patron is confused and…

    37 votes

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