232 results found
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We have some general holdings information in 'n' Notes fields in Serials Records which aren't displaying in Vega. This is regarding older u
We have some general holdings information in 'n' Notes fields in Serials Records which aren't displaying in Vega.
This is regarding older unbarcoded back issues of long serial runs, where a note such as 'Library holds vol. 52, no. 3 (May 1953) onwards, and is lacking intermittent issues.' We have a project to add full detailed Holdings, but as an interim solution it would be great if the public can see our broad holdings from these notes, and not just the more the recent serials issues that have barcoded and also given an item record.1 voteThis information should be placed in a Textual Holdings Statement Field like 866 to display.
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Author Holds based on authority record.
Allow patrons to place a "hold" on a specific author's authority that would generate a process in which new releases/linked bibliographic records automatically trigger a holds process
5 votesThere are no authority records in Vega Discover. This feature cannot be accomplished as requested.
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"Log In" button not accessible on small phone screens
The "Log In" button not accessible on phones with smaller screen resolutions. It is hidden off-screen. See attached screenshot. Scrolling to the right is not possible.
2 votesThis should be a problem report to support not an enhancement.
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For nonfiction, when rolling up editions, the newest edition needs to be the one that displays
We currently have an outdated juvenile 2018 nonfiction book that has been superseded by a 2024 book. We will work at weeding them, but they are checked out. Currently, the 2018 book is the one that displays. In nonfiction, the newest edition should always be the display edition.
6 votesPlease put this in as a display bug with support.
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Kids Catalog - Advanced Search
The Advanced Search page with the applied Audience Theme (Interface configurations > Experience Settings) is coded in such a way that the help text (the strings are "Refinement" and "Search Instructions" in the translation file) is obscured. If you have more than 4-5 words in the "Refinement" string, you then also can't really see the link for Basic Search. This isn't a problem when you're not using the audience theme.
It would also be great if we could have strings for "Refinement" and "Search Instructions" specifically for kids in the translation file. That way you could use language for very…
5 votesThis should be a problem report with support
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Don't make titles roll up just because the 245 and 246 match
Since 2 different books with the same title (i.e. 12 days of Christmas) are likely to have identical 245 and 246 fields, require additional matches in order to roll up the titles, such as ISBN, publisher, publication date, etc.
1 voteNothing would rollup if we matched on ISBN. Publication date likewise would prevent every edition of Jane Eyre from rolling up. Vega is a work level catalog and will not make changes that would revert it to a bibliographic record level catalog. Please note that we also do not currently match on 246.
There are plans for cataloger permissions to manage rollup problems that I hope will meet your needs in the future.
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Add Confirmation Screen for Fine Payments submitted via Account Portal
Currently, when a fine payment is submitted via Vega's Account Portal (utilizing PayPal's PayFlow Pro), the user is returned to the library's root Vega homepage. No confirmation or success message is displayed. This issue needs to be corrected.
Currently, the payment process feel incomplete and is a poor User Experience; there's no indication of whether or not the payment was successful.
5 votesThis is a bug we plan to address.
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Make Library More Prominient on Collection Site When Patron Not Logged In
Right now, Vega is showing the library/branch when a patron is logged in from a collection site, but we would like to see that information when a patron is not logged in. The library/branch is visible in the main Vega site without logging in, but not the collection sites.
1 votePlease choose a preferred location for each collection site in the Locations setting so that the library/branch is visible.
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Allow Patrons to Freeze a Hold when there are no other patrons in queue
Patrons cannot freeze a hold when there are no other patrons in the queue (see image below). In the July 2026 catalogue upgrade the original ticket for this was closed by Innovative, but the behaviour was not changed.
Ideally, if all holds in the queue are frozen (or there are no holds), patrons should be able to freeze a hold.
Library users need to manage their holds. We do not want them to need to go to the circulation desk to freeze a hold because they cannot do this in the catalogue.
3 votesShould be resubmitted after this Sierra work is complete: https://ideas.iii.com/forums/951745-ils-sierra/suggestions/51510512-allow-users-to-freeze-a-hold-even-when-an-availabl
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Default Pickup Location for INNREACH Vega Discover
Allow users to change/choose their default pick up location in the INNREACH version of Vega. Right now it defaults to alphabetical.
1 voteThis cannot be done. There is no default pickup location for users to update in InnReach. InnReach uses the individual patron's home library generally as the only available pickup location and anything else displayed is as configured in the InnReach system as potential pickup locations offered to the individual patron. Please control this in InnReach.
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Allow other languages to be linked up
For example allow us to link up our website to automatically go to Spanish. We have a few spots on the website that are meant to link to the catalog in Spanish for ease of use of Spanish speakers. I can bring up Spanish language materials, but the catalog itself always defaults to English.
1 voteduplicate
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Link OAI results to existing location
It would be nice if records extracted from OAI sources could be linked to an existing location. Now there is no way to tell where is from every result from OAI.
At least have a way to filter only OAI results.
2 votesCannot do, see reply:
The Collections Facet will display the sets for all OAI materials. It appears however that for both configurations you have in Vega Discover everything is the same set called 'CATA' and that is why this facet does not appear. If you configure sets in your repository and delete and reingest you will be able to use this facet.
We cannot associate online materials like OAI with a location. Location facet info comes only from Item Records.
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Fix "Manage Hold" button layout on mobile
Issue: The "Manage Hold" button is hidden outside the text box on the mobile view. Users can't see it unless they accidentally scroll horizontally.
Request: 1. Wrap the button to the next line so it stays inside the visible screen, OR
2. Extend the container/add an arrow to show that users need to scroll.4 votesThis mobile view issue has already been fixed.
Note: Problems with responsiveness and accessibility are not enhancements and should be reported to support as bugs.
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Show how many holds there are as well as the patron's place in line in their account
When customers are in their account portal looking at holds, they want to see the total number of holds as well as where they are in the queue (i.e. 5 of 35 holds).
14 votesThis cannot be done until an enhancement is made in Polaris APIs. Please put in an Polaris enhancement request.
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Suppress Reading History Opt-in Button
When the setting for reading history is not active, have the option to suppress the opt-in button from patrons. Currently, it is displayed, which causes some confusion among patrons.
3 votesThis is a bug in the account portal and should be reported to support.
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Limit holds pickup location to item location
Allow to limit holds pickup only to item location.
This is similar to what can be done in Sierra using the Home pickup parameter in the loan rule. Vega does not offer this option and does not apply this value from Sierra loan rules.3 votesThis is not a Vega Discover problem. This is a Sierra API problem. If a title cannot be picked up anywhere other than the item home location Sierra should be telling us this. We recently added a feature that presents a second step in the hold workflow when this is configured correctly in Sierra and an item can only be picked up at a certain set of restricted collections.
If things are not working as you expect I recommend you first speak to support to check your Sierra settings and if this can't be resolved there put in an enhancement for the Sierra APIs.
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Searching physical items that are currently checked out
When you search for a title and apply the “At Library” filter to remove online items, Vega also excludes any titles where all copies are currently checked out. This can make it appear as though the library doesn’t own the title at all, and it prevents users from placing a hold.
While it’s possible to filter by format instead, patrons may not think to do that. They might select “At Library” and “Book,” expecting to see everything the library owns, but still not find a title that is actually in the collection.
1 voteThe Availability filter is to filter to available items at the library or potentially available items online (we cannot know the availability of everything at an econtent vendor because of how their availability API works).
If you want to request a different type of filter, please let me know what you'd like it to be.
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better renew item failed message
We have had several customers state that the error message that displays when you try to renew an item that cannot be renewed is misleading and "makes them feel like they have done something wrong". The image is fine, but we just want to change the text around the image. The customer has not really made an error - it is just that the item they want to renew cannot be renewed because there are holds on the title. [Note: I cannot attach the image and have tried various formats. The image text says "ERROR" and shows a woman at…
3 votesYou can customize the error shown when a checkout renewal fails by updating this string translation in the english language file: "checkoutRenewFailed": "Renew failed. Try again",
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Sync Showcase Button Permissions
Right now, the "Sync to ILS" button is available on any showcase that pulls from Sierra, but that button only does anything if you're logged as the owner of that showcase. If you attempt to sync to the ILS as another user, there's a generic error generated. That button should not even be available if the user does have the permissions to take that action.
3 votesPlease report this to Support as a Problem Report.
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Account Portal notification information should distinguish between phone call and text message
The "Preferred Contact Method" section in Account Portal displays a phone number with "Home phone" or "Mobile phone" prepended to it if the patron is signed up to receive phone calls or text messages. However, the "Home phone" and "Mobile phone" prefix don't correlate to whether the patron is receiving calls or texts, it's determined solely by which phone number field is being used in the ILS or by the order in which the patron has added/removed phone numbers in Account Portal.
Please update how this information is displayed so that patrons can tell which notification method they are actually…
5 votesThis is a planned Problem Report fix. If you would like to track that fix through support submit a Problem Report. The fix is planned for Q2
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