To view a customer's recent history of telephone notifications, from their record, staff currently navigate from View - Teleforms. We haven't used Teleforms as a product since 2017, & it's a little confusing to have to explain to staff the connection between this, i-tiva, IPA, Vega Interact, or whatever other products might be in play.

We'd like to see the ability to rename Teleforms to whatever the locally used product might be, or even something generic, like Telephone Notification History.