We've just launched Vega Interact SMS. As a Sierra library, it has frustrating that beginning with the implementation document, so much of the experience is heavily focused on Polaris tables, settings, & configuration elements.

That seems to have continued to be the case with the reporting as currently available. For example, the notification types displayed in the reporting are based on the Polaris notification types table.

21 = hold notice, 1st level
13 = overdue notice, 3rd level

If instead of a numeric code, they displayed Hold notice, Overdue Notice, 3rd Level, Hold Cancellation Notice, etc. that would be much easier to work with at a glance.